How Does A Medical Alert System Work?

May 19, 2017 by

As people age, they may require a little bit more help with their day-to-day activities as well as some assistance in the event of medical emergencies, slip-and-fall accidents or unsafe situations in and around their homes. That’s where medical alert systems come in.

A medical alert system is a monitoring device that is connected to a phone so that someone can be alerted in the event that there is a serious medical or health situation that needs to be addressed. So, for instance, an elderly person could have a medical alert device and, if need be, press on the button on the small device for assistance. The device is so small that it can be worn around the wrist like a bracelet.

Medical Alert System Primer

For more information on how this important technology works — and how it can come in handy for elderly people living on their own — read on.

How It Works

A medical alert system works courtesy of a monitor connected to a phone, and it also includes a bracelet or pendant that has a button that the user can press whenever help is required. When the button is pressed, someone at a special call centre will be notified of the help request and will seek to establish contact with the assistance seeker to determine the extent of the problem. However, if the call centre person is unable to reach the distressed person, he or she will notify the authorities so that help can be dispatched right away. The medical alert bracelets are constructed in a way so as to make them waterproof, which means that they can be worn seven days a week and 24 hours a day.

Special Considerations

There are various providers of medical alert systems, so it pays for buyers to do their homework to get the right solution. For starters, it’s important that buyers find a medical alert system that is suitable for people with their health issues. So if they have mobility issues where they can’t use one of their hands, their medical alert system should be useable with one rather than two hands. And if they live, say, in a rural area that is prone to power outages, then they might want to get a medical alert system that has a backup feature. If people looking for a system have health issues that may render them nonverbal, they should consider medical alert systems that are programmed, firstly, to detect slip-and-fall events and, secondly, to automatically notify the central command centre if the user can’t press the button.

As can be seen, medical alert systems can be used in a number of situations, but it’s important for people to get a system that meets their specific health or medical needs so that they have some protection in the event that they face an emergency.

Leave a Comment






"Products seemed well-made and service was excellent; during the install, the technician was knowledgeable and professional. The install itself was straight forward and not intrusive aesthetically. I..."

Ali Al-Hashimi.

"Great feeling to have made right choice selecting Canadian Security Professional for Remote (smartphone) activated Alarm/Monitoring package. I highly recommend. "

Anil Kaul.

"Super helpful friendly team at CSP. Outstanding tech support. Would definitely recommend as a security company and a company that can help sort out all that is new in smart home technology. Not being..."

Kathy Shaw.

"I wish there was a 10 star button. From the first interaction until the final installation, it was an amazing experience. Not only my equipment was set up professionally but the service was..."

Ammar Albaqali.

"Excellent Staff to deal with. Very thorough about everything they install. Very friendly customer service. We were happy that they were a few minutes early to do the installation. They cleaned up..."

Giuseppe Battaglia.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Adam, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

Tom Yawney.

"Very friendly conversation and nice work done by Tamim in setting up the home security installation. Also would like to thank Chelsee for all coordination and smooth installation. Thank you. "

Asha Topagi.

"Great company from sales to install . Fast install and friendly knowledgeable installers . Helped with setup and made everything easy to understand. Very nice system with cameras . Will recommend to..."

Craig Kawucha.

"We were so pleased when we contacted Canadian Service Professionals. Heather was prompt and very helpful in answering all of our questions. Our service technician, Tamim, was wonderful. He installed..."

Aravinth S.

"Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm..."

Linda Kasprzak.

"Chelsee was so efficient and pleased to help me get the right system for my house. I wanted it installed as quickly as possible after we had a break in. It was installed the next day! Tim showed up..."

Amy Hoo.

"Very quick job, next day installation, good communication with sales person Eric. Next day Tamim showed up in our house and did a quick, professional and clean job with clear explanation and..."

Natalie M.

"Could not be happier with our new alarm system. It is user friendly and was easily adapted to suit our needs. Our Technician (Rabah) went above and beyond to ensure that our system was installed..."

Barry Snider.

"I’m very happy with the service CSP has provided, the discussion I had by email, before the installation of the system, was really helpful for finding what would be the best and the most efficient..."

Loïc W.

"Tamim came extra early to accommodate my doctor’s appointment that day. Unfortunately, some of my other installations were running late (cable, HVAC), Tamim stayed later than he was supposed to..."

Nicole.

"Canadian Security Professionals is a wonderful company to deal with. The team was very knowledgeable and educated me about the product and I felt more comfortable to use the alarm system. It is..."

Angela.

"We’re so glad we did our research and selected CSP! Incredible service from initial to the installation. Both representatives were professional, patient and educated us on how the products..."

Angeline Shawn.

"I would highly recommend CSP. The entire process was very easy and headache free. "

Francisco Peria.

"Excellent service from original contact, who immediately responded to my queries, to providing a quote based on my needs, and the professional installer. System is everything I wanted and then some...."

Luke Desimone.

"Had good communication with the sales person. He explained everything in detail. There was no hidden charges. Everything was straight forward. And the technician was super helpful, professional and..."

Ajay Mathews.

"Installer’s work was exceptionally neat and clean. I’m looking forward to having him install my security system at our cottage as well. The sales person was excellent. I will be pleased and..."

Phil Wiseman.

"Excellent experience! Thorough, professional and patient technician.. Thank you very much. We won’t hesitate to recommend you. "

Jason McMaster.

"I just switched from a well-know security firm to Canadian Security Professionals. The change over was done exceedingly well, the installation was quick and professional and service has been great...."

Eric.

"CSP has exceeded my expectations in both customer service and system quality. The pre sales interactions were handled very professionally and with a keen interest in helping me obtain a security..."

Adam H.

"Just wanted to say thanks for coordinating the install and just say that the installer did an excellent job and I would recommend your service. The installer was very patient and did everything to..."

Aldo.

"From the inital phone call consulation with Jennifer M., she was very knowledgeable and professional. I even had my spouse speak with her in order to help us make this important decision somewhat..."

Bob & Shauna.

"I want to say Thank You for all of your patience, and help. I downloaded the manual for my Simon XT Security System.. Everything is working perfectly. I went to previous employer today (I am retired)..."

From Jan and Bob.

"The installation was great, Equipment seems to be perfect, Your self and the installer was very Professional, courteous and a Pleasure to have met. I could not say enough about the Installer, I can..."

Skye’s Fashion Jewelry.

"I would like to take this opportunity to tell you how pleased I am with the excellent customer service I recently received from your technician Tamim. I wanted you to know that his patience, courtesy..."

Catherine N.

"Hi Jennifer, Great experience ! Rabah was absolutely amazing , very pleasant , friendly and fast. Explained everything very well to me and my hubby. We are very impressed with your outstanding..."

Renata.

"Just a quick note to commend Rabah who installed our alarm on Monday, Oct. 21, 2013. We are very pleased with his installation. He accommodated us, choosing the best possible location for the unit,..."

Joesph & Dee.

"Just had my alarm system set up today, and the gentleman that set it up was absolutely amazing. So kind and professional, my husband and I were truly blown away by the customer service we received..."

Kristina Kamber.

"I recently had a system installed at my house. So far, the system appears to be working great, easy to use and is a real peace of mind. I hope it continues this way. I would like to comment on the..."

Pierre Jean.

"The alarm system is all that I expected. The installation guy was polite and helpful. Thanks again for your help. I’m confident that I made the right choice in going with your company. "

Ed Doherty.

"I want to recommend the Protectron Alarm System to all my friends and family. I have a 3 year old granddaughter, who can now open all of my doors and patio door as well. Your voice activated sensors..."

Mary Speck.

"We are very excited about making the switch. I really like the idea that the home will not only be monitored for burglars but also for fire and the fact that we will finally have a keypad (so my..."

Susie.

"As we were looking into purchasing a home security system, we got in touch with Jennifer Morgan. Throughout the entire process, Jennifer was extremely helpful and went above and beyond our..."

Rob and Sherry P.

"You will be delighted to know that both Tamim and I exchanged good words about you. We both agreed your enthusiasm and ability to compromise wins business. For example, I was dealing with 3 other..."

Raymond.

"Thank you for all the help with our alarm system quote helping us grasp the vital distinctions between the various models and monitoring services available. The installation team you sent were..."

Cliff.

"On the night of August 3rd, we were victims of a hold-up.Thanks to the rapid intervention of the Protectron monitoring station employees, the police arrested the perpetrator. We sincerely applaud the..."

Patrick Gosselin, Libre Service Esso Montreal.

"Our employees’ and business security is very close to our heart! We continue to use Protectron for their professionalism, excellent service and their technological expertise! "

Pierre Crispin, Canada Council for the Arts, Ottawa.

"Protectron has provided the Queensway-Carleton Hospital with exceptional sales and service for our Security and Access Control systems. They are committed to customer satisfaction and they have..."

Mike Epp Manager, Security and Emergency Response Queensway-Carleton Hospital, Ottawa.

911 Golf Links Road #114, Ancaster, ON L9K 1H9

1-877-494-9911

Hours of Operation: Monday - Friday: 8:00 AM to 9:00 PM (EST) and Saturday: 11:00 AM to 4:00 PM (EST)