Customer Testimonials & Reviews

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Adam, who helped us understand what we needed. From there, the installer showed up on time, installed all the equipment quickly, explained how everything works, and helped us organize profiles and passwords. The hardware looks sharp, and the cloud based software is really impressive – love the app. I highly recommend CSP!" Tom Yawney

"Very friendly conversation and nice work done by Tamim in setting up the home security installation. Also would like to thank Chelsee for all coordination and smooth installation. Thank you." Asha Topagi

"Great company from sales to install . Fast install and friendly knowledgeable installers . Helped with setup and made everything easy to understand. Very nice system with cameras . Will recommend to any and all looking to protect your home / business." Craig Kawucha

"We were so pleased when we contacted Canadian Service Professionals. Heather was prompt and very helpful in answering all of our questions. Our service technician, Tamim, was wonderful. He installed our system in a quick and timely fashion. He answered all of our questions and went above and beyond in his work to ensure satisfaction." Aravinth S

"Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm needs were met. She was always available , personable and if she said she was sending me something… then she did. All of this made me feel confident in my choice of company and I could quickly see why the reviews were so great. The Alarm specialist arrived on time, did a great job of fitting everything,no ugly wires, everything looks great and works perfectly. He was great as well. A chirpy soul who explained everything. All in all a great experience from a good company that knows what it is doing. I give them 5 gold stars." Linda Kasprzak

"Chelsee was so efficient and pleased to help me get the right system for my house. I wanted it installed as quickly as possible after we had a break in. It was installed the next day! Tim showed up early, got the job done efficiently and effectively, and showed me how to run the system, which is very user friendly. I would recommend them to anyone. I also got an amazing deal. They have helped to make me feel safe in my own home again." Amy Hoo

"Very quick job, next day installation, good communication with sales person Eric. Next day Tamim showed up in our house and did a quick, professional and clean job with clear explanation and communication how to use the system. Overall experience is great we definitely recommend CSP to friends and family." Natalie M

"Could not be happier with our new alarm system. It is user friendly and was easily adapted to suit our needs. Our Technician (Rabah) went above and beyond to ensure that our system was installed exactly to our liking and our needs. Rabah is to be commended for his attention to detail, his professionalism, friendly demeanor and pride in his workmanship. I would highly recommend this service." Barry Snider

"I’m very happy with the service CSP has provided, the discussion I had by email, before the installation of the system, was really helpful for finding what would be the best and the most efficient installation for our house. The installation was fast and very professional, the technician answered all the questions I had and gave me all the explanations I was needing, door to door it took not even 3 hours. We are happy by the installation and the service provided by the company." Loïc W

"Tamim came extra early to accommodate my doctor’s appointment that day. Unfortunately, some of my other installations were running late (cable, HVAC), Tamim stayed later than he was supposed to to help me understand my new system. To me he went above and beyond and did not complain about the wait time. He was pleasant, knowledgeable and patient. I would definitely recommend this company to others. Chelsea was wonderful from the first call as well. Keep it up guys!" Nicole

"Canadian Security Professionals is a wonderful company to deal with. The team was very knowledgeable and educated me about the product and I felt more comfortable to use the alarm system. It is definitely a lifesaver product. We would gladly recommend Canadian Security Professionals to all those who are looking forward to purchasing an alarm system. Thank you for your excellent service." Angela

"We’re so glad we did our research and selected CSP! Incredible service from initial to the installation. Both representatives were professional, patient and educated us on how the products worked and helped us through the process. We used Alarmforce for 12 years and didn’t want to stay since Bell took over. Canadian Security Professionals is a breath of fresh air as they deliver as promised and have quality products and people. Thank you CSP!" Angeline Shawn

"I would highly recommend CSP. The entire process was very easy and headache free." Francisco Peria

"Excellent service from original contact, who immediately responded to my queries, to providing a quote based on my needs, and the professional installer. System is everything I wanted and then some. Would highly recommend this alarm company." Luke Desimone

"Had good communication with the sales person. He explained everything in detail. There was no hidden charges. Everything was straight forward. And the technician was super helpful, professional and well trained. He explained everything about the sensors, devices, cameras and also helped to install the Alarm app. From my experience, I can recommend CSP with 100% confidence." Ajay Mathews

"Installer’s work was exceptionally neat and clean. I’m looking forward to having him install my security system at our cottage as well. The sales person was excellent. I will be pleased and not hesitate to recommend CSP to my friends and family. Thank you." Phil Wiseman

"Excellent experience! Thorough, professional and patient technician.. Thank you very much. We won’t hesitate to recommend you." Jason McMaster

"I just switched from a well-know security firm to Canadian Security Professionals. The change over was done exceedingly well, the installation was quick and professional and service has been great. Five stars out of five." Eric

"CSP has exceeded my expectations in both customer service and system quality. The pre sales interactions were handled very professionally and with a keen interest in helping me obtain a security system that would fit my needs. The installation was similarly smooth, professional, and very accommodating to my inquisitive nature. I have been very happy with the features of my system and I look forward to dealing with CSP moving forward." Adam H

"Just wanted to say thanks for coordinating the install and just say that the installer did an excellent job and I would recommend your service. The installer was very patient and did everything to ensure the alarm system was installed to meet my needs. Please ensure to pass on the message. Very satisfied." Aldo

"From the inital phone call consulation with Jennifer M., she was very knowledgeable and professional. I even had my spouse speak with her in order to help us make this important decision somewhat very easy and convincing. She has great customer service, as I asked lots of questions and I even emailed her more questions and she responded very quick in return! The professional installer was “Tamim”. He was a pleasure to have in my home, very trusted and knowledgeable in the field. His installation was perfect, no issues, would not leave until I was completely satisfied with the product and completely understood how to work it. The alarm system is working perfect, very “kid friendly”. We all feel a new sense of security." Bob & Shauna

"I want to say Thank You for all of your patience, and help. I downloaded the manual for my Simon XT Security System.. Everything is working perfectly. I went to previous employer today (I am retired) to let them know of your high standards or professionalism, I told them of your company name and hope that this will generate a whole new area of your service. We are your happy customers and we are proud of you." From Jan and Bob

"The installation was great, Equipment seems to be perfect, Your self and the installer was very Professional, courteous and a Pleasure to have met. I could not say enough about the Installer, I can honestly say he was one of the nicest service technicians that I have had the pleasure and honour to have met in quite some time. He deserves a raise for sure, he represented your company with the utmost class, 2 thumbs up." Skye’s Fashion Jewelry

"I would like to take this opportunity to tell you how pleased I am with the excellent customer service I recently received from your technician Tamim. I wanted you to know that his patience, courtesy and professional knowledge was very much appreciated and impressed me so much that I have recommended your company to a few of my clients since and I shall gladly continue to do so in the future. I am sure you know how important good customer service is to any company which deals with the public and I felt it was necessary to make you aware that Tamim represents your company in the best possible way!" Catherine N

"Hi Jennifer, Great experience ! Rabah was absolutely amazing , very pleasant , friendly and fast. Explained everything very well to me and my hubby. We are very impressed with your outstanding customer service, and installation. I will definitely spread the word and if I know about anyone that is in need of an alarm system I will direct them to you:) Thanks so much again for all your time and patience with us !" Renata

"Just a quick note to commend Rabah who installed our alarm on Monday, Oct. 21, 2013. We are very pleased with his installation. He accommodated us, choosing the best possible location for the unit, and set about his job. Throughout, he answered all of our questions in a very thorough way. He was very professional in the way he spoke with us, and showed a great desire to please. Indeed, a VERY pleasant gentleman. He told us that he likes his work, and it showed in his attitude from start to finish. A great experience." Joesph & Dee

"Just had my alarm system set up today, and the gentleman that set it up was absolutely amazing. So kind and professional, my husband and I were truly blown away by the customer service we received from our initial phone consultation to the installation. Thank you!" Kristina Kamber

"I recently had a system installed at my house. So far, the system appears to be working great, easy to use and is a real peace of mind. I hope it continues this way. I would like to comment on the installation, I must say that this is one of the best service person I have ever run across. From an installation point of view, it was obvious that he knew the product and installation procedures. Form a client focus perspective, he did everything right – very friendly, easy to talk to, had some excellent recommendations as far as the installation goes, but most important of all is that it was obvious that it was important to him to do a good job for us and to leave our house as clean as he found it." Pierre Jean

"The alarm system is all that I expected. The installation guy was polite and helpful. Thanks again for your help. I’m confident that I made the right choice in going with your company." Ed Doherty

"We are very excited about making the switch. I really like the idea that the home will not only be monitored for burglars but also for fire and the fact that we will finally have a keypad (so my husband will now use it every day!). We have everything we currently have and more and we are only paying an extra $2, plus we will own the system and still have the lifetime warranty on it, not to even mention almost 1/2 a year of free service!!! The deal was too sweet to pass up! Your help and knowledge was terrific! It is the main reason I kept you in mind after all these months. You are passionate about your product without being pushy. I really appreciated the fact that you didn’t try to sell me a system that was more than I needed and your patience in answering all of my questions was exceptional! I have saved your contact info and will be sure to spread the word if I hear of anyone else who needs an alarm system. Thanks again!" Susie

"As we were looking into purchasing a home security system, we got in touch with Jennifer Morgan. Throughout the entire process, Jennifer was extremely helpful and went above and beyond our expectations. Both my husband and I felt as if Jennifer put together the best package for our family without trying to pressure us into upgrades or more expensive products. After she explained how the system works and answered all of my questions, we already felt as if we were making the right choice to keep our family safe. We feel as if Jennifer is very qualified for her job and is a great asset to your company. Because of Jennifer’s excellent customer service and outstanding personality, we will not hesitate to recommend your security system to both friends and family. Thank you. Take care." Rob and Sherry P

"You will be delighted to know that both Tamim and I exchanged good words about you. We both agreed your enthusiasm and ability to compromise wins business. For example, I was dealing with 3 other alarm companies but none of them were flexible and showed that they were not that savy on getting new business. But you were and so it was appreciated! Good job Jennifer!! Thank you Jennifer and have a great day!" Raymond

"Thank you for all the help with our alarm system quote helping us grasp the vital distinctions between the various models and monitoring services available. The installation team you sent were conscientious, neat, and efficient, carefully selecting placement of the various smoke, motion, and glass break sensors throughout the 3 floors of our home and selecting an ideal location for the main alarm control panel. They succinctly explained the system features and operations and our family has been using it with ease ever since. We had almost no need of the supporting DVD and operator manuals. We are very pleased and would highly recommend your services. Warm Regards." Cliff