Customer Testimonials & Reviews

Canadian Security Professionals
protects you!

No one is completely safe from danger. CSP is always there for you and ready to respond quickly in the event of an emergency. Here are a few testimonials from satisfied customers. Start living your life without worry!

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Our reputation was built on the satisfaction of our customers. Reaching out to tell us about your experience ensures we serve you better with our high-quality, innovative products, excellent customer service, and thorough installation.

The testimonials below highlight satisfied residential and commercial customers who have switched from other security companies, received excellent customer service and installation and those who plan to refer us. As well, there are several accounts of those who now feel safer in their homes and work spaces, and lives our systems have saved.

See our many home security system reviews below to learn more about how we put our customer’s safety and convenience first. Whether you’re a home or business owner, we’re confident these reviews will instill your faith in Canadian Security Professionals.

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Customer Testimonials & Reviews

Ron Piche
04:53 09 Sep 23
Tamim did a great job installing my alarm system very clean job very nice person he cover all my need for my house he recommended where all sensors goes and install my camera where I choice the spot I will recommend to my friend and family great job Tamim thank you !! And CSP.
Chris Bean
04:53 05 Sep 23
I checked out a handful of companies, and CSP was by far the best. The account manager who walked me through my options was knowledgeable and organized. And the installer who came to the house was creative to accommodate existing electrical access and very detailed in setting up the app on my phone and syncing all the components. And their price is on par with the rest of the industry. I would always strongly recommend CSP!
Montfort Upper James
04:53 04 Sep 23
CSP has been our security and alarm company since we first opened Montfort Upper James more than 17 years now. CSP has been providing us with most reliable and professional service . Added to that the personal touch of the CSP , Anas . We do recommend CSP to any kind of Business or home security system needs .
Bill Cournoyea
04:53 21 Aug 23
Tamim was very very personable and knowledgeable Work space kept clean Fast and well versed Very Happy 😃
Cola Han
04:27 02 Aug 23
Easy installation and very easy to use. I initially had the system installed in BC, and the transition from Vancouver to Toronto is very smooth. I just had the alarm removed in Vancouver and reinstalled in Toronto. Very efficient service, Tamim was very professional and helpful. He gave me good advice about where to install the panel. 10/10 would recommend CSP to friends :)
Chelsee Blanchard
04:27 02 Aug 23
Lynn Bruce
04:27 02 Aug 23
Tamim was excellent he explained everything to us so we could understand I would certainly recommend him
Jackie Watson
04:27 26 Jul 23
Tamim was awesome at installing my alarm. He was very respectful while in my home. He was very patient while teaching me the system as well. Tamim is very knowledgeable when it came to showing me how the system works and he took time to answer all my questions. He was very nice to my animals as well.
Alissa Dinatolo
04:27 26 Jul 23
Tamim was fabulous! Exceptional service!
Ralph Bloch
04:27 26 Jul 23
After switching alarm monitoring from a company in Oakville to CSP it was like comming from darkness into the light. The initial contract went smoothly, without false promises or subtle pressures. Everything was clearly, and patiently explained. After closing the contract, installation occured within days by a a very friendly, and patient technician, who easily responded to our needs. After two weeks we wanted some additional services. A very competent and again patient technician, named John, helped us to add the service at no cost. We are seniors, and need some extra explanations. We regret, not having switched to CSP years ago.
Maninder Singh
04:27 12 Jul 23
Specially for Tamim . Wonderful Guy . Perfect installation and give extra efforts .
Maurizio Ianni
04:27 12 Jul 23
Tammi is an excellant technician All questions were answered and always had my best interest in the installation. Efficient and prompt
Steve Blazic
04:27 09 Jul 23
Excellent service from sales to installation to support. Would recommend this alarm company to anyone
kayla haynes
04:27 09 Jul 23
Such great customer service!!! Highly recommend this company!!!
Ibrahim Vaid
04:27 09 Jul 23
I would like to say Canadian Security Professionals were not my first choice, but after speaking with Chelsee Yates I had to change my mind. She understood all my points and questions and made sure they were answered with the utmost professionalism and care. I had an appointment for today to have my house secured with their system and the installation was nothing short of Flawless! Hardeep Singh arrived right on time, communicated what needs to be done and how long it will take. Hardeep also went one step ahead by calling me after the installation and helping me understand on how to navigate the mobile app. I am very happy with their recommendation and services and would recommend to anyone who is looking to have a hassle free security system installed in their homes.
Celeste Da Silva
04:27 09 Jul 23
Tamim was great he came and installed our security system. He is was punctual, and was very informing with the information regarding the security system. Would recommend him with six stars not five. :)
QT Heart Nayna
04:27 09 Jun 23
Tamim and Chelsea got the alarm security system done for us today and everything went great. I am very satisfied with the service and would recommend it to anyone that needs it. Tamim was very patient explained everything to me and did an amazing job at home installing everything and Chelsea helped me me over the phone and she was also very good explaining everything to me.I am very satisfied with the service I've received!!!!
Ovunc Algin
04:27 09 Jun 23
I was looking for a home security service and I'm so glad that I came across Canadian Security Professionals. I got a very clear explanation of what services to be provided. They were fast for installation and the system works perfectly. I really feel that I'm in good hands. Thank you!
Jie Dg
04:27 09 Jun 23
perfect service
B. D.
06:46 08 May 23
I had a minor issue with the installation. They immediately called me and did their best to fix the problem. I really appreciate their efforts. This is the difference in customer service of privately owned small/medium businesses vs large enterprises like Telus/ADT, Bell, Rogers. CSP actually tries to solve the problem ASAP as opposed to big companies transferring you to 10 different people and doing nothing.
Corazon perez
06:46 08 May 23
I am extremely satisfied with my overall experience with Csp. From the sales department/account manager Katie, to the Technician Hardeep, I couldn’t ask for a better customer service. All my queries were answered and responses were timely.Would’ve given more than 5stars if I could.
Hand2Heart CPR and First Aid Training
06:46 24 Apr 23
Tamim installed my system today and was very professional, patient and kind. I felt very comfortable navigating the system after he explained everything in great detail. Very happy I have chosen this company, and that Tamim was my installer!
Sherri N
06:46 15 Apr 23
I did extensive research on security and alarm monitoring companies, and CSP was fantastic. From my research, CSP was in my top 5 places to get more information, and their customer service and product options were the best. While CSP's monitoring fees are on a par with some other companies, the big selling factor for me was that equipment was free (saving me at least $500). From the get-go, I received an immediate reply to my initial query (some other places didn't even call or write back for a couple of days). Via email and on the phone, Katie was extremely helpful, and tolerated my never-ending questions (thanks so much, Katie!). She arranged an appointment for my system to be installed immediately, on a Saturday. The technician, Hardeep, was prompt, friendly, and helped me determine the best way to set up my system for maximum benefit. Although many people are opting to DIY security with self-monitoring, if it's a monitored system you're looking for, go with CSP. I've already done the research for you! ;)
Kriz P
06:46 15 Mar 23
Great security system that I would suggest to anyone. Had a great experience working with Katie. The technician installed the whole system within an hour.
David Shaw
06:46 15 Mar 23
Our new security system has just been installed. From the time I made the first enquiry to the install date, was only a few business days. Prior to the arrival of the installer, Rabah, I received both email and text notifications. He was very professional, pleasant and explained all that was required for me to feel confident.
Talal Alkhalaf
06:46 15 Mar 23
Best security company in ontario amazing services
Stephanie Selkirk
06:46 15 Feb 23
What a pleasant experience! My Technician "Rabah Haddad" was so thorough, kind and even put up with My kids repeatedly asking for high fives! He was so informative and helpful, took the time to explain things and show me the set up and how to change or fix everything. He went above and beyond and if I could give 10 stars I would! I couldn't of asked for a better experience. I'm so happy to be a customer of (CSP). (Eric) has been so helpful as well, he was so kind to try and help me troubleshoot on the phone And helpful through the email support as well. What an awesome company with out a doubt I recommend to anyone looking for an alarm company who actually takes the time to listen and show you everything. Thanks everyone!
Boris Zhorov
06:46 15 Feb 23
Special Thanksy to installer Rabah.
Vany Sada
14:56 20 Jan 23
Had a great experience working with Katie Tamim. They were helpful in determining the right package for us and installation happened quickly and smoothly.
Jonathan Larrad
14:56 19 Jan 23
Great customer service and installation went to plan. Products seem decent and technology behind the app seems great too. All in all, 5 stars well deserved.
christa laurent
14:56 10 Jan 23
Patrick did a great job installing our security system, really took the time to make sure we understood how to use it. Great conversation and very professional 10/10
Jodie Venema
14:56 03 Jan 23
Very quick at responding and extremely helpful! Very positive ongoing experience.
Daniel Paonessa
14:56 03 Jan 23
My wife and I just bought a new home and they made it very quick and seamless for us to get a system up and running. Excellent staff, very friendly. Highly recommend this company to anyone.
Timothy Banks
14:56 24 Dec 22
This is an updated review. It is rare to find a company that is responsive and keeps trying until they get it right. This is that company. We had a really bumpy start. It took three installation attempts to get it right. However, the whole team was involved in driving towards customer satisfaction. Our installation technician, Patrick, and the office team followed up repeatedly. Ultimately, a happy customer, so I am updating this review. The bottom line is that this team is not going to leave you stranded.
Elsa Santo Camara
14:56 24 Dec 22
Hardeep did a great job on installation. Extremelly friendly even with my dogs, very professional. Curtis was amazing at all times. Always willing to answer my questions and making suggestions. We love our new alam.
Sharif Hasan
14:56 24 Dec 22
They're truly professional, so far my experience is concerned. Curtis (sales) and Carter (technician) are nice and helpful.
Pauline Morris
14:56 24 Dec 22
Tamim was wonderful and helpful. I will highly recommend Canadian Security Professionals. I moved from Telus and services at Canadian Security Professionals far surpasses that of Telus. Katie was lovely and helpful to deal with. Thank you Canadian Security Professionals.
Jessica Maxwell
06:46 15 Dec 22
We are VERY impressed by the service we received! After looking into some of the bigger companies (Rogers, Telus) it was so refreshing to be helped by Curtis, who was very patient, friendly and knowledgeable. We had our system installed today by Rabah, and he was also incredibly friendly and knowledgeable (and great with our pet)! It was very helpful how he walked us through the system and using the app. He made everything very simple and easy. Would definitely recommend.
Metro Contract Management
14:56 24 Nov 22
After calling quite a few security companies I cant tell ya how happy I was to speak with Curtis regarding our existing security system. His knowledge and honesty saved me thousands with pointing me in a direction that I could fix the issue myself. Definitely a company that's trustworthy and cares about their customers not just their wallets. Laura
Lu E
14:56 24 Nov 22
I highly recommend Canadian Security Professionals. Just like others, I also think Katie is phenomenal. She answered all my questions, was very professional, and super friendly. Hardeep, the technician was also amazing.
Grenille Burchell
14:56 24 Nov 22
Being new Immigrants to Canada, a lot of the basic things in life look like a challenge to us. After purchasing our first home in Hamilton, Canada, we looking to install a security in our home for our safety as we do spend time away at time. Katie from CSP for the first person to reach out to us when we put in a request and quote. She guided us on the process as well as the FAQ on the systems as well as the various other options we could look at. She was patient and kept in touch through emails for over two months. We appreciate the guidance and details shared with us. On the installation day, we were assisted by Rabah Haddad, besides being patient and knowledgeable, he was extremely polite and down to earth. He answered all our queries with examples, a lot of questions were pretty silly, but he answered it with examples and live demos. Thank you Katie and Rabah
Linda Kasprzak
14:56 24 Nov 22
Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm needs were met. She was always available , personable and if she said she was sending me something... then she did. All of this made me feel confident in my choice of company and I could quickly see why the reviews were so great. The Alarm specialist arrived on time, did a great job of fitting everything,no ugly wires, everything looks great and works perfectly. He was great as well. A chirpy soul who explained everything. All in all a great experience from a good company that knows what it is doing. I give them 5 gold stars. UPDATE Still finding this company a 5 star. Excellent customer support. Always available. Still impressed. Update. Recent tech support from Tamim . He took the time to explain everything to me and make sure I was happy with everything. Once again I received great technical support. Punctual, knowledgeable about the system, efficient and once again instilled confidence in the support and workmanship. 5 gold stars. Still my security company of choice.
Troy Robinson
14:41 03 Nov 22
I was originally with bell and my wife and I had an horrible experience with there team and technician. We canceled our service and went straight to Canadian security. The reason I chose this company was when I called to inquire about there services and prices Katie was easy to talked to, I told her about our previous experience and assured me that they will do better. With in a couple of days they sent their technician Tamim to setup my alarm from top to bottom, Tamim is very knowledgeable about his profession and very honest about any question I asked. He made me aware of everything that needed to be known and you can tell he just cares about giving you the best experience. Overall I’m happy I made the switch from bell to this company.. night a day difference with the customer service! Need more business like this! Tamim thank you for time work.
Christopher Heath
14:56 24 Oct 22
Tamim and Rahim, were absolutely amazing to deal with. We really appreciated their professionalism. The installation process and customer service, were second to none. We would definitely recommend CSP to our friends and family family. Great Job!
Christopher Heath
15:34 11 Oct 22
Tamim and Rahim, were absolutely amazing to deal with. We really appreciated their professionalism. The installation process and customer service, were second to none. We would definitely recommend CSP to our friends and family family. Great Job!
John Dobson
14:56 24 Sep 22
Morning Chelsea, Thanks for taking my call earlier this morning and taking our updated cc info. I just wanted to express how grateful we are with the services of CSP. Being our 1st ever security system, we’ve had a few “encounters”. The individuals on the other end, have been courteous, helpful and so customer focused. Thanks for the services you and others at CSP do daily and are taken for granted by so many of us. Thanks greatly, John & Dianna of Cambridge
Kay Ed
14:56 24 Sep 22
Excellent, knowledgeable, friendly customer service. Katie very patiently answered each and every question that I had. Provided alternatives and lots of options. Phenomenal service and package for such an amazingly low price. Patrick is AMAZING! He's so very friendly and helpful! I cannot say enough of about how this technician explained things to me, on how everything works. He expertly installed a wireless, keyless door lock, alarm system with cameras, glass break sensors and flood detector. He set up the app on my phone and laptop. He showed me how to use each and every feature the app, on my phone and laptop. He explained how the wireless system works between the keyless lock and alarm system and my phone. I took me a few tries to get everything understood and working properly, and Patrick was right there every step of the way to ensure that I fully understood each option and feature. He even helped to trouble shoot some problems on my cellphone with regards to using the app. It was Patrick that suggested the wireless, keyless, PIN PAD lock for my front door, when I explained my concerns about falling and not being able to get to the front door to unlock it for Emergency Responders, after I was shown how I can call for help at the push of a button with my new security alarm app on my phone. I feel so very reassured that no only is my house protected and monitored, but in case of injury/fall, I can call for help and unlock the front door all at the same time. Between the cameras, two-way monitoring, glass break alarms and flood sensors, I feel that I am more than sufficiently protected while in my house and away from home. The only other feature that I should probably add is the fire and carbon dioxide detectors that are also monitored. For the price, there's no reason really why I shouldn't. Amazing service, amazing value, amazing company!
Anh-Quan Nguyen
14:56 24 Sep 22
Great service by Patrick Robertson
Mel Skinner
15:07 31 Aug 22
Patrick who installed the equipment was professional and competent. He took the time to explain how the system works and made us feel at ease in its operation. An overall great experience with a professional. Curtis in sales took the time to understand our security needs and was knowledgeable in taking us through the range of options and equipment available to match our needs. A great team effort!
Mihaela
14:56 24 Aug 22
We appreciate the professional service! Patrick made the experience with our first alarm system consistent and comprehensible. The initiation of the account/contract was simple, clear and customized to our needs. Thank you!!!
Sammi McGale
17:37 25 Jul 22
Tamim was absolutely great! He took the time we needed to make decisions and explained everything extremely well. We feel safe and listened to. Thank you so much for the peace of mind you gave us!
Sameh Alshaka
14:56 24 Jul 22
They are perfect. Patrick was phenomenal.
Gerardo Alvarez
14:56 24 Jun 22
Tamim was very professional and friendly. He installed our alarm system in a timely manner and without any issues. Highly recommend!
virender toor
14:56 24 Jun 22
Tamim was abosulety wonderful. He helped install all the cameras and monitors for our home in an efficient and clean way. Amazing customer service skills and friendly service! Definitely will recommend him for future installations.
Gurpreet Sekhon
14:56 24 Jun 22
Tamim job was done great we where happy to Tamim to the house I recommend to my friend and family thanks CSP!!
Rick Ramcharran
14:56 24 Jun 22
From the first call, to the latest update, even setting up things I didn’t know I had, not only organized, through, professional and very respectful, even the level of commitment Emily and Colt truly unbelievable, the security system is amazing, if you ever call and interact with their agents, you won’t regret calling!!, Emily and her team is great, very knowledgeable and polite agents are very responsive. I rest assure at night knowing CSP got my back!! I recommend this to everyone I meet, thank you guys again!! It’s a great team and service.
Julia Fee
14:56 24 Jun 22
Thrilled with Rabah Haddad’s expertise yesterday. He patiently listened and offered insightful feedback about best options. I felt very confident in the security system we choose because of all the helpful information that was provided. CAP helps by addressing your specific concerns with the best products. Everything is tailored to you as the customer. Highly recommended!
homeby lini
14:56 24 Jun 22
Tamim is very experience person. He is very knowledgeable about what he is doing we really appreciate it. Good job. Thank u so much Tamim
Derek O'Neil
14:56 24 May 22
Tamim had great customer service and was very informative of the product. Would highly recommend their service.
Jody Pierson
14:56 24 May 22
Tamim was on time, extremely polite & explained everything very clearly. I also liked that he discussed many different options with me about where to install key pad. He was also very good about helping me set up the app. He is an asset to your company!!
Mo Golpaygan
14:56 24 May 22
Tamim was great and explained everything patiently to us. We had an amazing experience working with him.
Stephanie D
14:56 24 May 22
Curtis was very knowledgeable and provided honest information that helped me make the best decision for my business alarm + lock systems.
Ran Mo
14:56 24 May 22
Tamim is very professional and knowledgeable. We were given great services and a good training after the installation. Thank you!
Avinash Siewsingh
14:56 24 May 22
Had a wonderful experience dealing with this amazing security company today. The sales rep Katie was amazing and helpful. The installer Tamim was super friendly and helpful. Thank you!
lynn eagles
14:56 24 May 22
Tamim Excellent service friendly and helpful
Kirk and Ada Middleton
14:56 24 Apr 22
Tamim patiently answered all of our many questions and ensured we have the right system to meet our needs.
Mike Baric
14:56 24 Apr 22
From the first call to the last moment for the install it was an excellent experience. Tamim, our technician showed up on time and walked us through the best locations for our equipment install. He was very knowledgeable and experienced and addressed all of our concerns and stayed with us until everything was working properly. The solid Canadian company with excellent staff ...highly recommended!
rebecca roy
14:56 24 Mar 22
“Our company has been working with CSP for almost 10 years. We use them to secure our retail stores and have always had a great experience with them. Their technical team is terrific and always willing to answer questions and the installations always go smoothly. Whenever we add new locations, CSP is our first choice, and we would highly recommend them to other businesses like us.” – Greenahwk Inc.
Raffaella Tolledi
14:56 24 Feb 22
I would like to take this opportunity to thank your exceptional CSR who assisted me. During the early morning of January 6th at around 04:30, the carbon monoxide alarm at my house went off. I was immediately contacted by a member of your operating department inquiring if everyone in my household was alright. The lady was very patient, courteous, professional and calm. After ascertaining I was well and assessing the situation, she dispatched the fire department and instructed me to open doors and windows. When the fire department arrived, they confirmed there were high levels of carbon monoxide in the house. Needless to say, I am extremely grateful and thankful for the assistance your CSR gave me that night. If it weren't for her checking up on me and staying on the phone with me, I probably would have tried to switch the alarm off and gone back to bed. A big huge THANK YOU!!
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Testimonials from our Residential clients

"Products seemed well-made and service was excellent; during the install, the technician was knowledgeable and professional. The install itself was straight forward and not intrusive aesthetically. I would definitely recommend CSP for your home." Ali Al-Hashimi
"Great feeling to have made right choice selecting Canadian Security Professional for Remote (smartphone) activated Alarm/Monitoring package. I highly recommend." Anil Kaul
"Super helpful friendly team at CSP. Outstanding tech support. Would definitely recommend as a security company and a company that can help sort out all that is new in smart home technology. Not being smart home savvy I am very appreciative of all their guidance." Kathy Shaw
"I wish there was a 10 star button. From the first interaction until the final installation, it was an amazing experience. Not only my equipment was set up professionally but the service was incredible. Installer was on time, kept us posted of his arrival and did an amazing job. He walked us through the system and educated us about home security in general. I highly recommend CSP." Ammar Albaqali
"Excellent Staff to deal with. Very thorough about everything they install. Very friendly customer service. We were happy that they were a few minutes early to do the installation. They cleaned up whatever mess they made. They are simply the best home alarm security company that I have interviewed in the last two weeks, and as a result, they got our business hands down. Both Heather & John are amazing at customer service. I would highly recommend this company to everyone seeking a sound security system for their home. The staffing and products are both amazing. Your great services that you have all provided us with was a delightful pleasure for us to experience." Giuseppe Battaglia
"We had an alarm setup in our commercial office space by CSP. The amazing service started with Adam, who helped us understand what we needed. From there, the installer showed up on time, installed all the equipment quickly, explained how everything works, and helped us organize profiles and passwords. The hardware looks sharp, and the cloud based software is really impressive – love the app. I highly recommend CSP!" Tom Yawney
"Very friendly conversation and nice work done by Tamim in setting up the home security installation. Also would like to thank Chelsee for all coordination and smooth installation. Thank you." Asha Topagi
"Great company from sales to install . Fast install and friendly knowledgeable installers . Helped with setup and made everything easy to understand. Very nice system with cameras . Will recommend to any and all looking to protect your home / business." Craig Kawucha
"We were so pleased when we contacted Canadian Service Professionals. Heather was prompt and very helpful in answering all of our questions. Our service technician, Tamim, was wonderful. He installed our system in a quick and timely fashion. He answered all of our questions and went above and beyond in his work to ensure satisfaction." Aravinth S
"Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm needs were met. She was always available , personable and if she said she was sending me something… then she did. All of this made me feel confident in my choice of company and I could quickly see why the reviews were so great. The Alarm specialist arrived on time, did a great job of fitting everything,no ugly wires, everything looks great and works perfectly. He was great as well. A chirpy soul who explained everything. All in all a great experience from a good company that knows what it is doing. I give them 5 gold stars." Linda Kasprzak
"Chelsee was so efficient and pleased to help me get the right system for my house. I wanted it installed as quickly as possible after we had a break in. It was installed the next day! Tim showed up early, got the job done efficiently and effectively, and showed me how to run the system, which is very user friendly. I would recommend them to anyone. I also got an amazing deal. They have helped to make me feel safe in my own home again." Amy Hoo
"Very quick job, next day installation, good communication with sales person Eric. Next day Tamim showed up in our house and did a quick, professional and clean job with clear explanation and communication how to use the system. Overall experience is great we definitely recommend CSP to friends and family." Natalie M
"Could not be happier with our new alarm system. It is user friendly and was easily adapted to suit our needs. Our Technician (Rabah) went above and beyond to ensure that our system was installed exactly to our liking and our needs. Rabah is to be commended for his attention to detail, his professionalism, friendly demeanor and pride in his workmanship. I would highly recommend this service." Barry Snider
"I’m very happy with the service CSP has provided, the discussion I had by email, before the installation of the system, was really helpful for finding what would be the best and the most efficient installation for our house. The installation was fast and very professional, the technician answered all the questions I had and gave me all the explanations I was needing, door to door it took not even 3 hours. We are happy by the installation and the service provided by the company." Loïc W
"Tamim came extra early to accommodate my doctor’s appointment that day. Unfortunately, some of my other installations were running late (cable, HVAC), Tamim stayed later than he was supposed to to help me understand my new system. To me he went above and beyond and did not complain about the wait time. He was pleasant, knowledgeable and patient. I would definitely recommend this company to others. Chelsea was wonderful from the first call as well. Keep it up guys!" Nicole
"Canadian Security Professionals is a wonderful company to deal with. The team was very knowledgeable and educated me about the product and I felt more comfortable to use the alarm system. It is definitely a lifesaver product. We would gladly recommend Canadian Security Professionals to all those who are looking forward to purchasing an alarm system. Thank you for your excellent service." Angela
"We’re so glad we did our research and selected CSP! Incredible service from initial to the installation. Both representatives were professional, patient and educated us on how the products worked and helped us through the process. We used Alarmforce for 12 years and didn’t want to stay since Bell took over. Canadian Security Professionals is a breath of fresh air as they deliver as promised and have quality products and people. Thank you CSP!" Angeline Shawn
"I would highly recommend CSP. The entire process was very easy and headache free." Francisco Peria
"Excellent service from original contact, who immediately responded to my queries, to providing a quote based on my needs, and the professional installer. System is everything I wanted and then some. Would highly recommend this alarm company." Luke Desimone
"Had good communication with the sales person. He explained everything in detail. There was no hidden charges. Everything was straight forward. And the technician was super helpful, professional and well trained. He explained everything about the sensors, devices, cameras and also helped to install the Alarm app. From my experience, I can recommend CSP with 100% confidence." Ajay Mathews
"Installer’s work was exceptionally neat and clean. I’m looking forward to having him install my security system at our cottage as well. The sales person was excellent. I will be pleased and not hesitate to recommend CSP to my friends and family. Thank you." Phil Wiseman
"Excellent experience! Thorough, professional and patient technician.. Thank you very much. We won’t hesitate to recommend you." Jason McMaster
"I just switched from a well-know security firm to Canadian Security Professionals. The change over was done exceedingly well, the installation was quick and professional and service has been great. Five stars out of five." Eric
"CSP has exceeded my expectations in both customer service and system quality. The pre sales interactions were handled very professionally and with a keen interest in helping me obtain a security system that would fit my needs. The installation was similarly smooth, professional, and very accommodating to my inquisitive nature. I have been very happy with the features of my system and I look forward to dealing with CSP moving forward." Adam H
"Just wanted to say thanks for coordinating the install and just say that the installer did an excellent job and I would recommend your service. The installer was very patient and did everything to ensure the alarm system was installed to meet my needs. Please ensure to pass on the message. Very satisfied." Aldo
"From the inital phone call consulation with Jennifer M., she was very knowledgeable and professional. I even had my spouse speak with her in order to help us make this important decision somewhat very easy and convincing. She has great customer service, as I asked lots of questions and I even emailed her more questions and she responded very quick in return! The professional installer was “Tamim”. He was a pleasure to have in my home, very trusted and knowledgeable in the field. His installation was perfect, no issues, would not leave until I was completely satisfied with the product and completely understood how to work it. The alarm system is working perfect, very “kid friendly”. We all feel a new sense of security." Bob & Shauna
"I want to say Thank You for all of your patience, and help. I downloaded the manual for my Simon XT Security System.. Everything is working perfectly. I went to previous employer today (I am retired) to let them know of your high standards or professionalism, I told them of your company name and hope that this will generate a whole new area of your service. We are your happy customers and we are proud of you." From Jan and Bob
"The installation was great, Equipment seems to be perfect, Your self and the installer was very Professional, courteous and a Pleasure to have met. I could not say enough about the Installer, I can honestly say he was one of the nicest service technicians that I have had the pleasure and honour to have met in quite some time. He deserves a raise for sure, he represented your company with the utmost class, 2 thumbs up." Skye’s Fashion Jewelry
"I would like to take this opportunity to tell you how pleased I am with the excellent customer service I recently received from your technician Tamim. I wanted you to know that his patience, courtesy and professional knowledge was very much appreciated and impressed me so much that I have recommended your company to a few of my clients since and I shall gladly continue to do so in the future. I am sure you know how important good customer service is to any company which deals with the public and I felt it was necessary to make you aware that Tamim represents your company in the best possible way!" Catherine N
"Hi Jennifer, Great experience ! Rabah was absolutely amazing , very pleasant , friendly and fast. Explained everything very well to me and my hubby. We are very impressed with your outstanding customer service, and installation. I will definitely spread the word and if I know about anyone that is in need of an alarm system I will direct them to you:) Thanks so much again for all your time and patience with us !" Renata
"Just a quick note to commend Rabah who installed our alarm on Monday, Oct. 21, 2013. We are very pleased with his installation. He accommodated us, choosing the best possible location for the unit, and set about his job. Throughout, he answered all of our questions in a very thorough way. He was very professional in the way he spoke with us, and showed a great desire to please. Indeed, a VERY pleasant gentleman. He told us that he likes his work, and it showed in his attitude from start to finish. A great experience." Joesph & Dee
"Just had my alarm system set up today, and the gentleman that set it up was absolutely amazing. So kind and professional, my husband and I were truly blown away by the customer service we received from our initial phone consultation to the installation. Thank you!" Kristina Kamber
"I recently had a system installed at my house. So far, the system appears to be working great, easy to use and is a real peace of mind. I hope it continues this way. I would like to comment on the installation, I must say that this is one of the best service person I have ever run across. From an installation point of view, it was obvious that he knew the product and installation procedures. Form a client focus perspective, he did everything right – very friendly, easy to talk to, had some excellent recommendations as far as the installation goes, but most important of all is that it was obvious that it was important to him to do a good job for us and to leave our house as clean as he found it." Pierre Jean
"The alarm system is all that I expected. The installation guy was polite and helpful. Thanks again for your help. I’m confident that I made the right choice in going with your company." Ed Doherty
"We are very excited about making the switch. I really like the idea that the home will not only be monitored for burglars but also for fire and the fact that we will finally have a keypad (so my husband will now use it every day!). We have everything we currently have and more and we are only paying an extra $2, plus we will own the system and still have the lifetime warranty on it, not to even mention almost 1/2 a year of free service!!! The deal was too sweet to pass up! Your help and knowledge was terrific! It is the main reason I kept you in mind after all these months. You are passionate about your product without being pushy. I really appreciated the fact that you didn’t try to sell me a system that was more than I needed and your patience in answering all of my questions was exceptional! I have saved your contact info and will be sure to spread the word if I hear of anyone else who needs an alarm system. Thanks again!" Susie
"As we were looking into purchasing a home security system, we got in touch with Jennifer Morgan. Throughout the entire process, Jennifer was extremely helpful and went above and beyond our expectations. Both my husband and I felt as if Jennifer put together the best package for our family without trying to pressure us into upgrades or more expensive products. After she explained how the system works and answered all of my questions, we already felt as if we were making the right choice to keep our family safe. We feel as if Jennifer is very qualified for her job and is a great asset to your company. Because of Jennifer’s excellent customer service and outstanding personality, we will not hesitate to recommend your security system to both friends and family. Thank you. Take care." Rob and Sherry P
"You will be delighted to know that both Tamim and I exchanged good words about you. We both agreed your enthusiasm and ability to compromise wins business. For example, I was dealing with 3 other alarm companies but none of them were flexible and showed that they were not that savy on getting new business. But you were and so it was appreciated! Good job Jennifer!! Thank you Jennifer and have a great day!" Raymond
"Thank you for all the help with our alarm system quote helping us grasp the vital distinctions between the various models and monitoring services available. The installation team you sent were conscientious, neat, and efficient, carefully selecting placement of the various smoke, motion, and glass break sensors throughout the 3 floors of our home and selecting an ideal location for the main alarm control panel. They succinctly explained the system features and operations and our family has been using it with ease ever since. We had almost no need of the supporting DVD and operator manuals. We are very pleased and would highly recommend your services. Warm Regards." Cliff
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Testimonials from our Commercial clients

"Our company has been working with CSP for almost 10 years. We use them to secure our retail stores and have always had a great experience with them. Their technical team is terrific and always willing to answer questions and the installations always go smoothly. Whenever we add new locations, CSP is our first choice, and we would highly recommend them to other businesses like us." Tony W, Greenhawk Inc.­
"I own a small coffee shop on the Hamilton Mountain, and after many issues, I was considering the idea of changing companies for our security system. I checked out several reviews of some local security companies in the GTA and discovered a lot of positive words about Canadian Security Professionals. Upon calling, I spoke with someone named Katie who had every single answer to all of my questions, and immediately arranged to dispatch an installer at our shop within the next 2 days! Tamim arrived and instantly went about the task of installing the new equipment – repurposing any pre-existing components wherever possible. He completed the whole job in a reasonable amount of time without leaving any mess. He went over the new system and touchpads in detail, thoroughly explaining everything we needed / wanted to know. We are very happy with the service we have had and I definitely recommend CSP to everyone! " Bring Your Dog Cafe And Pub, Jim Ervin
"What a company, Heather was such a pleasure to work with. Tamim was also a great person to work with. Set my company alarm system in no time. Tamim is very friendly and answered all my questions. And the most important thing he walked me through everything. Great company. 100% satisfied." Gastro Market, Anthony Zolkiewicz
"My whole experience with Canadian security professionals has been positive from the 1st step. I spoke to numerous companies and Curtis from Canadian security professionals was by far the most knowledgeable, helpful and professional. Tamin, the installer was extremely friendly, knowledgeable, and informative in the way he both set up the system and explained how to operate it. I highly recommend this company. Mark Eisenberg Hamilton ON " Delicate Touch, Mark Eisenberg
"Hands down it’s the best service you can get. Very professional from the time you reach out to them and to the final installation and set up. Heather from the office and Tamim on-site were both so pleasant and professional throughout the process. Definitely recommend to everyone. " UCA Associates, Arun R
"Excellent Experience I had my business and home system installed by this company and I can’t say enough about the professionalism.. The installer was so patient, explained all the functions to us older folks…very simple system to run once all installed. Would highly recommend for home or business. " Paradise Subs, Dan Lafleur
"We had an alarm setup in our commercial office space by CSP. The amazing service started with Anas, who helped us understand what we needed. From there, the installer showed up on time, installed all the equipment quickly, explained how everything works, and helped us organize profiles and passwords. The hardware looks sharp, and the cloud based software is really impressive – love the app. I highly recommend CSP!" The Influence Agency, Tom Yawney
"Tamim and Anas have helped us on numerous occasions for installation for our business and home! Its not even a question on who we would call to help us feel safe – they are quick, professional, polite and knowledgeable! " Ciscon Landscaping, Carmen Cisterna
"What a fantastic company this is. I had a couple of issues with the doorbell camera and these guys were right ON IT. Emily is super fast, super smart and super nice when assisting me. Reminds me of the service that I provide my own customers which is above and beyond! If you’re looking to get an alarm installed make sure its with CSP. You won’t get this level of service absolutely anywhere else." Dante D
"Great service, I’m glad to have them in my business and would definitely recommend this company to my friends and family." Plains Laundromat, Ali Saadati
"Heather (customer service) and Tamim (technician) were very helpful in explaining and demonstrating the services to myself and team. I had it installed in my home and office. Thank you very much for being so thorough and professional " Responsive Consulting Inc, Nole Coutrouzas
"Thank you for making the process so simple and easy during a very stressful store opening. The technician was both professional and very pleasant to work with. Have nothing but positive things to say about your company and will continue to recommend Canadian Security Professionals to family and friend." The Thrifty Designer, Leslie Smith-Aragona
"Received the best service, from first visit from the sales guy to the installation finish, gave me the best product out there and i was really pleased got them at my business and home now never will change." Sam’s Auto, Sam Eltawil
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Service Areas

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Head Office Address:

911 Golf Links Road #114,
Ancaster, ON L9K 1H9

Phone: 1-877-494-9911

Email:

info@cspalarms.ca

Hours of Operation:

Monday to Thursday: 8:00 AM to 9:00 PM

Friday: 8:00 AM to 7:00 PM

Saturday: 11:00 AM to 4:00 PM (EST)

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