Event-Triggered Video Clips

Business Video Monitoring System

Our video monitoring service lets you see what is going on at your home, business, or property remotely in real-time. You also receive instant alerts and notifications with the smart clip capture feature and continuous recording so you never have to miss an important second of a footage.

Unlike conventional cameras, Canadian Security Professionals (CSP) offers a best-in-class, 24/7 video monitoring service with advanced analytical capabilities and the newest video technology that includes continuous HD (high definition) recording, instant live streaming on-demand, instant video alerts, and smart clip capture with secure cloud storage.

For parents, this provides the ideal end-to-end video solution to watch your children, pets, valuables, and property to see what is happening during an alarm event – or any other time when you want to check in.

This is also one of the best solutions for companies that are serious about securing their property, especially in sites where there is a verifiable perimeter, such as gated areas, electrical substations, and construction sites, and for designated zones.

Here are the components of our Video Monitoring Service:

24/7 Live Recording

24/7 Live Recording

We give business owners the ability to capture 24/7 HD (high definition) recording via the Onboard recording option or via the Commercial Stream Video Recorder (CSVR). This will enhance your video monitoring service by delivering secure, cloud-based streaming and remote video clip access from anywhere.

This continuous video recording solution features:

  • High definition (HD) capture
  • 24/7 video recording
  • Bandwidth optimised
  • Remote video access

Our clients find our live recording solution reliable since it is delivered via distinct service architecture with an optimised bandwidth that offers HD video capture and playback, and access on the go without degrading your internet connection.

24/7 Live Recording
Live Streaming Video

Live Streaming Video

You can watch live feeds from your home, office, or property right on your smartphone, tablet, or laptop from anywhere in the world, so you know what’s happening at any specific time.

Some unique features of this option include:

  • Remote access to live streaming video on your smartphone with access to the internet while away from your home or property
  • The ability to adjust the Pan/Tilt camera through your smartphone, tablet, or laptop to change the angle of your video feed
  • Access to multiple cameras simultaneously so you can see what is happening inside and outside your property on a split-screen
  • Access to multiple cameras from different properties on the same screen, so you can keep an eye on your home and office at the same time
  • HD quality with brilliant low light performance for crystal clear video
  • Option to use video cameras already installed on your property with your new security system

You can easily swipe through the different cameras to get a complete view of your home or property, inside and outside, day and night.

Clips of alarm events

Event-Triggered Video Clips

Beyond the live feed, our system records clips of alarm events so you can review archived footage at a more convenient time. Our Smart Clip Capture feature provides event-triggered video clips that make it easier to stay on top of events taking place at your property, 24/7.

There are three components of our Smart Clip Capture feature:

  • Triggers: When an alarm is triggered, you can automatically capture pre and post alarm video footage for thorough review. Moreover, you can use the security sensors strategically placed throughout your home or property to intelligently capture unusual events, such as a window opening, a door opening, or motion in the property.
  • Geo-Services: You can instruct the system not to record for privacy purposes, like when you are home. Our Geo-Services allows you to set the recording feature to only capture video footage when you are away from home/property, and stop when you are there. This configuration can be customised for each camera, so you can set the exterior cameras to always record footage (when you are home and away), while the interior cameras only record when you are not home.
  • Clip Library: All recorded video clips are stored in a searchable library, so you can go back and see what you missed. These video recordings are triggered by alarm events, so you can search the footage by the type of activity to know exactly what occurred.
Clips of alarm events
Video alerts

Video Alerts

You can customise the kind of alerts you receive on your phone, including video clips that get sent directly to you when an activity is detected or an alarm or sensor is triggered – such as a front door opening, motion in the basement, and so on.

You can customise your smart video alerts by time, day, motion, and camera, as well as the activities that matter to you, including anytime:

  • A package is delivered
  • A vehicle pulls into your driveway
  • The front door is opened
  • Motion is detected
  • An alarm is triggered

PROTECT YOUR BUSINESS WITH CANADA'S BEST COMMERCIAL ALARM SYSTEM!

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Our Advantage: The Safety of Your Loved Ones,
Employees, and Property

With our video monitoring service, you can view what is going on from nearly anywhere provided you have an internet connection and the right access. With 24/7 live streaming, all you need to do is install our best-in-class equipment on your home or property, and then access the application on your mobile device to see what is happening at home or at your business via the security cameras installed.

Customer Testimonials & Reviews

Ron Piche
04:53 09 Sep 23
Tamim did a great job installing my alarm system very clean job very nice person he cover all my need for my house he recommended where all sensors goes and install my camera where I choice the spot I will recommend to my friend and family great job Tamim thank you !! And CSP.
Chris Bean
04:53 05 Sep 23
I checked out a handful of companies, and CSP was by far the best. The account manager who walked me through my options was knowledgeable and organized. And the installer who came to the house was creative to accommodate existing electrical access and very detailed in setting up the app on my phone and syncing all the components. And their price is on par with the rest of the industry. I would always strongly recommend CSP!
Montfort Upper James
04:53 04 Sep 23
CSP has been our security and alarm company since we first opened Montfort Upper James more than 17 years now. CSP has been providing us with most reliable and professional service . Added to that the personal touch of the CSP , Anas . We do recommend CSP to any kind of Business or home security system needs .
Bill Cournoyea
04:53 21 Aug 23
Tamim was very very personable and knowledgeable Work space kept clean Fast and well versed Very Happy 😃
Cola Han
04:27 02 Aug 23
Easy installation and very easy to use. I initially had the system installed in BC, and the transition from Vancouver to Toronto is very smooth. I just had the alarm removed in Vancouver and reinstalled in Toronto. Very efficient service, Tamim was very professional and helpful. He gave me good advice about where to install the panel. 10/10 would recommend CSP to friends 🙂
Chelsee Blanchard
04:27 02 Aug 23
Lynn Bruce
04:27 02 Aug 23
Tamim was excellent he explained everything to us so we could understand I would certainly recommend him
Jackie Watson
04:27 26 Jul 23
Tamim was awesome at installing my alarm. He was very respectful while in my home. He was very patient while teaching me the system as well. Tamim is very knowledgeable when it came to showing me how the system works and he took time to answer all my questions. He was very nice to my animals as well.
Alissa Dinatolo
04:27 26 Jul 23
Tamim was fabulous! Exceptional service!
Ralph Bloch
04:27 26 Jul 23
After switching alarm monitoring from a company in Oakville to CSP it was like comming from darkness into the light. The initial contract went smoothly, without false promises or subtle pressures. Everything was clearly, and patiently explained. After closing the contract, installation occured within days by a a very friendly, and patient technician, who easily responded to our needs. After two weeks we wanted some additional services. A very competent and again patient technician, named John, helped us to add the service at no cost. We are seniors, and need some extra explanations. We regret, not having switched to CSP years ago.
Maninder Singh
04:27 12 Jul 23
Specially for Tamim . Wonderful Guy . Perfect installation and give extra efforts .
Maurizio Ianni
04:27 12 Jul 23
Tammi is an excellant technician All questions were answered and always had my best interest in the installation. Efficient and prompt
Steve Blazic
04:27 09 Jul 23
Excellent service from sales to installation to support. Would recommend this alarm company to anyone
kayla haynes
04:27 09 Jul 23
Such great customer service!!! Highly recommend this company!!!
Ibrahim Vaid
04:27 09 Jul 23
I would like to say Canadian Security Professionals were not my first choice, but after speaking with Chelsee Yates I had to change my mind. She understood all my points and questions and made sure they were answered with the utmost professionalism and care. I had an appointment for today to have my house secured with their system and the installation was nothing short of Flawless! Hardeep Singh arrived right on time, communicated what needs to be done and how long it will take. Hardeep also went one step ahead by calling me after the installation and helping me understand on how to navigate the mobile app. I am very happy with their recommendation and services and would recommend to anyone who is looking to have a hassle free security system installed in their homes.
Celeste Da Silva
04:27 09 Jul 23
Tamim was great he came and installed our security system. He is was punctual, and was very informing with the information regarding the security system. Would recommend him with six stars not five. 🙂
QT Heart Nayna
04:27 09 Jun 23
Tamim and Chelsea got the alarm security system done for us today and everything went great. I am very satisfied with the service and would recommend it to anyone that needs it. Tamim was very patient explained everything to me and did an amazing job at home installing everything and Chelsea helped me me over the phone and she was also very good explaining everything to me.I am very satisfied with the service I've received!!!!
Ovunc Algin
04:27 09 Jun 23
I was looking for a home security service and I'm so glad that I came across Canadian Security Professionals. I got a very clear explanation of what services to be provided. They were fast for installation and the system works perfectly. I really feel that I'm in good hands. Thank you!
Jie Dg
04:27 09 Jun 23
perfect service
B. D.
06:46 08 May 23
I had a minor issue with the installation. They immediately called me and did their best to fix the problem. I really appreciate their efforts. This is the difference in customer service of privately owned small/medium businesses vs large enterprises like Telus/ADT, Bell, Rogers. CSP actually tries to solve the problem ASAP as opposed to big companies transferring you to 10 different people and doing nothing.
Corazon perez
06:46 08 May 23
I am extremely satisfied with my overall experience with Csp. From the sales department/account manager Katie, to the Technician Hardeep, I couldn’t ask for a better customer service. All my queries were answered and responses were timely.Would’ve given more than 5stars if I could.
Hand2Heart CPR and First Aid Training
06:46 24 Apr 23
Tamim installed my system today and was very professional, patient and kind. I felt very comfortable navigating the system after he explained everything in great detail. Very happy I have chosen this company, and that Tamim was my installer!
Sherri N
06:46 15 Apr 23
I did extensive research on security and alarm monitoring companies, and CSP was fantastic. From my research, CSP was in my top 5 places to get more information, and their customer service and product options were the best. While CSP's monitoring fees are on a par with some other companies, the big selling factor for me was that equipment was free (saving me at least $500). From the get-go, I received an immediate reply to my initial query (some other places didn't even call or write back for a couple of days). Via email and on the phone, Katie was extremely helpful, and tolerated my never-ending questions (thanks so much, Katie!). She arranged an appointment for my system to be installed immediately, on a Saturday. The technician, Hardeep, was prompt, friendly, and helped me determine the best way to set up my system for maximum benefit. Although many people are opting to DIY security with self-monitoring, if it's a monitored system you're looking for, go with CSP. I've already done the research for you! 😉
Kriz P
06:46 15 Mar 23
Great security system that I would suggest to anyone. Had a great experience working with Katie. The technician installed the whole system within an hour.
David Shaw
06:46 15 Mar 23
Our new security system has just been installed. From the time I made the first enquiry to the install date, was only a few business days. Prior to the arrival of the installer, Rabah, I received both email and text notifications. He was very professional, pleasant and explained all that was required for me to feel confident.
Talal Alkhalaf
06:46 15 Mar 23
Best security company in ontario amazing services
Stephanie Selkirk
06:46 15 Feb 23
What a pleasant experience! My Technician "Rabah Haddad" was so thorough, kind and even put up with My kids repeatedly asking for high fives! He was so informative and helpful, took the time to explain things and show me the set up and how to change or fix everything. He went above and beyond and if I could give 10 stars I would! I couldn't of asked for a better experience. I'm so happy to be a customer of (CSP). (Eric) has been so helpful as well, he was so kind to try and help me troubleshoot on the phone And helpful through the email support as well. What an awesome company with out a doubt I recommend to anyone looking for an alarm company who actually takes the time to listen and show you everything. Thanks everyone!
Boris Zhorov
06:46 15 Feb 23
Special Thanksy to installer Rabah.
Vany Sada
14:56 20 Jan 23
Had a great experience working with Katie Tamim. They were helpful in determining the right package for us and installation happened quickly and smoothly.
Jonathan Larrad
14:56 19 Jan 23
Great customer service and installation went to plan. Products seem decent and technology behind the app seems great too. All in all, 5 stars well deserved.
christa laurent
14:56 10 Jan 23
Patrick did a great job installing our security system, really took the time to make sure we understood how to use it. Great conversation and very professional 10/10
Jodie Venema
14:56 03 Jan 23
Very quick at responding and extremely helpful! Very positive ongoing experience.
Daniel Paonessa
14:56 03 Jan 23
My wife and I just bought a new home and they made it very quick and seamless for us to get a system up and running. Excellent staff, very friendly. Highly recommend this company to anyone.
Timothy Banks
14:56 24 Dec 22
This is an updated review. It is rare to find a company that is responsive and keeps trying until they get it right. This is that company. We had a really bumpy start. It took three installation attempts to get it right. However, the whole team was involved in driving towards customer satisfaction. Our installation technician, Patrick, and the office team followed up repeatedly. Ultimately, a happy customer, so I am updating this review. The bottom line is that this team is not going to leave you stranded.
Elsa Santo Camara
14:56 24 Dec 22
Hardeep did a great job on installation. Extremelly friendly even with my dogs, very professional. Curtis was amazing at all times. Always willing to answer my questions and making suggestions. We love our new alam.
Sharif Hasan
14:56 24 Dec 22
They're truly professional, so far my experience is concerned. Curtis (sales) and Carter (technician) are nice and helpful.
Pauline Morris
14:56 24 Dec 22
Tamim was wonderful and helpful. I will highly recommend Canadian Security Professionals. I moved from Telus and services at Canadian Security Professionals far surpasses that of Telus. Katie was lovely and helpful to deal with. Thank you Canadian Security Professionals.
Jessica Maxwell
06:46 15 Dec 22
We are VERY impressed by the service we received! After looking into some of the bigger companies (Rogers, Telus) it was so refreshing to be helped by Curtis, who was very patient, friendly and knowledgeable. We had our system installed today by Rabah, and he was also incredibly friendly and knowledgeable (and great with our pet)! It was very helpful how he walked us through the system and using the app. He made everything very simple and easy. Would definitely recommend.
Metro Contract Management
14:56 24 Nov 22
After calling quite a few security companies I cant tell ya how happy I was to speak with Curtis regarding our existing security system. His knowledge and honesty saved me thousands with pointing me in a direction that I could fix the issue myself. Definitely a company that's trustworthy and cares about their customers not just their wallets. Laura
Lu E
14:56 24 Nov 22
I highly recommend Canadian Security Professionals. Just like others, I also think Katie is phenomenal. She answered all my questions, was very professional, and super friendly. Hardeep, the technician was also amazing.
Grenille Burchell
14:56 24 Nov 22
Being new Immigrants to Canada, a lot of the basic things in life look like a challenge to us. After purchasing our first home in Hamilton, Canada, we looking to install a security in our home for our safety as we do spend time away at time. Katie from CSP for the first person to reach out to us when we put in a request and quote. She guided us on the process as well as the FAQ on the systems as well as the various other options we could look at. She was patient and kept in touch through emails for over two months. We appreciate the guidance and details shared with us. On the installation day, we were assisted by Rabah Haddad, besides being patient and knowledgeable, he was extremely polite and down to earth. He answered all our queries with examples, a lot of questions were pretty silly, but he answered it with examples and live demos. Thank you Katie and Rabah
Linda Kasprzak
14:56 24 Nov 22
Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm needs were met. She was always available , personable and if she said she was sending me something... then she did. All of this made me feel confident in my choice of company and I could quickly see why the reviews were so great. The Alarm specialist arrived on time, did a great job of fitting everything,no ugly wires, everything looks great and works perfectly. He was great as well. A chirpy soul who explained everything. All in all a great experience from a good company that knows what it is doing. I give them 5 gold stars. UPDATE Still finding this company a 5 star. Excellent customer support. Always available. Still impressed. Update. Recent tech support from Tamim . He took the time to explain everything to me and make sure I was happy with everything. Once again I received great technical support. Punctual, knowledgeable about the system, efficient and once again instilled confidence in the support and workmanship. 5 gold stars. Still my security company of choice.
Troy Robinson
14:41 03 Nov 22
I was originally with bell and my wife and I had an horrible experience with there team and technician. We canceled our service and went straight to Canadian security. The reason I chose this company was when I called to inquire about there services and prices Katie was easy to talked to, I told her about our previous experience and assured me that they will do better. With in a couple of days they sent their technician Tamim to setup my alarm from top to bottom, Tamim is very knowledgeable about his profession and very honest about any question I asked. He made me aware of everything that needed to be known and you can tell he just cares about giving you the best experience. Overall I’m happy I made the switch from bell to this company.. night a day difference with the customer service! Need more business like this! Tamim thank you for time work.
Christopher Heath
14:56 24 Oct 22
Tamim and Rahim, were absolutely amazing to deal with. We really appreciated their professionalism. The installation process and customer service, were second to none. We would definitely recommend CSP to our friends and family family. Great Job!
Christopher Heath
15:34 11 Oct 22
Tamim and Rahim, were absolutely amazing to deal with. We really appreciated their professionalism. The installation process and customer service, were second to none. We would definitely recommend CSP to our friends and family family. Great Job!
John Dobson
14:56 24 Sep 22
Morning Chelsea, Thanks for taking my call earlier this morning and taking our updated cc info. I just wanted to express how grateful we are with the services of CSP. Being our 1st ever security system, we’ve had a few “encounters”. The individuals on the other end, have been courteous, helpful and so customer focused. Thanks for the services you and others at CSP do daily and are taken for granted by so many of us. Thanks greatly, John & Dianna of Cambridge
Kay Ed
14:56 24 Sep 22
Excellent, knowledgeable, friendly customer service. Katie very patiently answered each and every question that I had. Provided alternatives and lots of options. Phenomenal service and package for such an amazingly low price. Patrick is AMAZING! He's so very friendly and helpful! I cannot say enough of about how this technician explained things to me, on how everything works. He expertly installed a wireless, keyless door lock, alarm system with cameras, glass break sensors and flood detector. He set up the app on my phone and laptop. He showed me how to use each and every feature the app, on my phone and laptop. He explained how the wireless system works between the keyless lock and alarm system and my phone. I took me a few tries to get everything understood and working properly, and Patrick was right there every step of the way to ensure that I fully understood each option and feature. He even helped to trouble shoot some problems on my cellphone with regards to using the app. It was Patrick that suggested the wireless, keyless, PIN PAD lock for my front door, when I explained my concerns about falling and not being able to get to the front door to unlock it for Emergency Responders, after I was shown how I can call for help at the push of a button with my new security alarm app on my phone. I feel so very reassured that no only is my house protected and monitored, but in case of injury/fall, I can call for help and unlock the front door all at the same time. Between the cameras, two-way monitoring, glass break alarms and flood sensors, I feel that I am more than sufficiently protected while in my house and away from home. The only other feature that I should probably add is the fire and carbon dioxide detectors that are also monitored. For the price, there's no reason really why I shouldn't. Amazing service, amazing value, amazing company!
Anh-Quan Nguyen
14:56 24 Sep 22
Great service by Patrick Robertson
Mel Skinner
15:07 31 Aug 22
Patrick who installed the equipment was professional and competent. He took the time to explain how the system works and made us feel at ease in its operation. An overall great experience with a professional. Curtis in sales took the time to understand our security needs and was knowledgeable in taking us through the range of options and equipment available to match our needs. A great team effort!
Mihaela
14:56 24 Aug 22
We appreciate the professional service! Patrick made the experience with our first alarm system consistent and comprehensible. The initiation of the account/contract was simple, clear and customized to our needs. Thank you!!!
Sammi McGale
17:37 25 Jul 22
Tamim was absolutely great! He took the time we needed to make decisions and explained everything extremely well. We feel safe and listened to. Thank you so much for the peace of mind you gave us!
Sameh Alshaka
14:56 24 Jul 22
They are perfect. Patrick was phenomenal.
Gerardo Alvarez
14:56 24 Jun 22
Tamim was very professional and friendly. He installed our alarm system in a timely manner and without any issues. Highly recommend!
virender toor
14:56 24 Jun 22
Tamim was abosulety wonderful. He helped install all the cameras and monitors for our home in an efficient and clean way. Amazing customer service skills and friendly service! Definitely will recommend him for future installations.
Gurpreet Sekhon
14:56 24 Jun 22
Tamim job was done great we where happy to Tamim to the house I recommend to my friend and family thanks CSP!!
Rick Ramcharran
14:56 24 Jun 22
From the first call, to the latest update, even setting up things I didn’t know I had, not only organized, through, professional and very respectful, even the level of commitment Emily and Colt truly unbelievable, the security system is amazing, if you ever call and interact with their agents, you won’t regret calling!!, Emily and her team is great, very knowledgeable and polite agents are very responsive. I rest assure at night knowing CSP got my back!! I recommend this to everyone I meet, thank you guys again!! It’s a great team and service.
Julia Fee
14:56 24 Jun 22
Thrilled with Rabah Haddad’s expertise yesterday. He patiently listened and offered insightful feedback about best options. I felt very confident in the security system we choose because of all the helpful information that was provided. CAP helps by addressing your specific concerns with the best products. Everything is tailored to you as the customer. Highly recommended!
homeby lini
14:56 24 Jun 22
Tamim is very experience person. He is very knowledgeable about what he is doing we really appreciate it. Good job. Thank u so much Tamim
Derek O'Neil
14:56 24 May 22
Tamim had great customer service and was very informative of the product. Would highly recommend their service.
Jody Pierson
14:56 24 May 22
Tamim was on time, extremely polite & explained everything very clearly. I also liked that he discussed many different options with me about where to install key pad. He was also very good about helping me set up the app. He is an asset to your company!!
Mo Golpaygan
14:56 24 May 22
Tamim was great and explained everything patiently to us. We had an amazing experience working with him.
Stephanie D
14:56 24 May 22
Curtis was very knowledgeable and provided honest information that helped me make the best decision for my business alarm + lock systems.
Ran Mo
14:56 24 May 22
Tamim is very professional and knowledgeable. We were given great services and a good training after the installation. Thank you!
Avinash Siewsingh
14:56 24 May 22
Had a wonderful experience dealing with this amazing security company today. The sales rep Katie was amazing and helpful. The installer Tamim was super friendly and helpful. Thank you!
lynn eagles
14:56 24 May 22
Tamim Excellent service friendly and helpful
Kirk and Ada Middleton
14:56 24 Apr 22
Tamim patiently answered all of our many questions and ensured we have the right system to meet our needs.
Mike Baric
14:56 24 Apr 22
From the first call to the last moment for the install it was an excellent experience. Tamim, our technician showed up on time and walked us through the best locations for our equipment install. He was very knowledgeable and experienced and addressed all of our concerns and stayed with us until everything was working properly. The solid Canadian company with excellent staff ...highly recommended!
rebecca roy
14:56 24 Mar 22
“Our company has been working with CSP for almost 10 years. We use them to secure our retail stores and have always had a great experience with them. Their technical team is terrific and always willing to answer questions and the installations always go smoothly. Whenever we add new locations, CSP is our first choice, and we would highly recommend them to other businesses like us.” – Greenahwk Inc.
Raffaella Tolledi
14:56 24 Feb 22
I would like to take this opportunity to thank your exceptional CSR who assisted me. During the early morning of January 6th at around 04:30, the carbon monoxide alarm at my house went off. I was immediately contacted by a member of your operating department inquiring if everyone in my household was alright. The lady was very patient, courteous, professional and calm. After ascertaining I was well and assessing the situation, she dispatched the fire department and instructed me to open doors and windows. When the fire department arrived, they confirmed there were high levels of carbon monoxide in the house. Needless to say, I am extremely grateful and thankful for the assistance your CSR gave me that night. If it weren't for her checking up on me and staying on the phone with me, I probably would have tried to switch the alarm off and gone back to bed. A big huge THANK YOU!!
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Awards & Recognition

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Service Areas

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Head Office Address:

911 Golf Links Road #114,
Ancaster, ON L9K 1H9

Phone: 1-877-494-9911

Email:

info@cspalarms.ca

Hours of Operation:

Monday to Thursday: 8:00 AM to 9:00 PM

Friday: 8:00 AM to 7:00 PM

Saturday: 11:00 AM to 4:00 PM (EST)

Press option 1 to reach our 24/7 Monitoring Centres