Two Way Voice Security System
2-Way Voice Communication
Start living your life
without worry!
Live communication between our monitoring stations and your home anytime there is an emergency.
Helping you feel safe in your own home is our number one priority. At Canadian Security Professionals, our home security packages are designed to provide all the features you desire to protect you, your family and your possessions. Today’s communication technology is changing every day, and we remain on the leading edge to ensure that your home two-way voice security system is easy to integrate with your mobile phone and smart home technology. You will always be in contact with our team, ensuring when you are faced with an emergency, we are ready to help. We can provide voice support, so you know help is on its way. To have the ultimate protection for your home, many options may be included with your CSP security system package, as shown below.
Alarm.com Wireless Cellular Connection
Gone are the days when you could only secure your home when a traditional phone line was available. At CSP we no longer offer a traditional phone line connection to your security system. We only offer a dedicated cellular connection as we find it to be an essential extra layer of protection to ensure the safety of your home or business. This method provides our customers with a secure connection between their alarm system and our Monitoring Centres, ensuring that your security system is always connected and your home and business are always secure. This technology uses a wireless LTE Cellular connection to the monitoring station instead of a traditional phone line connection.
Two-Way Voice Response
Two-Way Voice Response offers hands-free communications between customers and our Monitoring Centres during an alarm. Our operators can communicate directly with you to get the necessary information to effectively handle your situation. Live communication and instant understanding will result in better responses for you.
Lifetime Service Protection
Lifetime Service Protection is designed to protect the life of your security system while saving you from the worries of unexpected repair or maintenance bills. Lifetime Service Protection guarantees: Your investment is secure, You get unlimited service calls, You get parts and labour at no charge, Your system is always operating at optimum performance.
PROTECT YOUR BUSINESS WITH CANADA'S BEST COMMERCIAL ALARM SYSTEM!
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The technician Rabah Haddad is skilled and proficient, friendly and very easy to get along with. He is very knowledgeable, takes time to explain things and always goes the extra mile. He is an asset to your company. Paul & Holly
Hardeep did a great job with installation. Fast, friendly and professional. Explained the system to us and answered all our questions.
We needed to add some additional hardware and another installation and Adrian was also fantastic in making the arrangements for us, even over the weekend.
Will update this review once we've had the system for a longer period of time but very happy so far.
Hardeep, the installer, was nothing short of exceptional. His professionalism was evident throughout the entire process. Not only was the equipment installed efficiently and on time, but he also demonstrated great attention to detail. Hardeep took the time to patiently walk me through the app, explaining everything from signing in to using the various features, ensuring I was completely comfortable before he left.
This level of service made the experience stress-free and seamless. I highly recommend Canadian Security Professionals for their expertise, customer care, and top-notch installation team. A special thanks to Hardeep for his outstanding work!
house definitely I will recommend csp to my friends and family !
Had CSP alarm services from Feb 2021 to August 2024.
5 stars for ongoing alarm system management, responsiveness and honesty.
2 stars for installation from Feb 2021 (due to an installer who is no longer at the company)
I've been with CSP Alarms since Feb 2021. The initial sales person (Curtis) I worked with was fantastic and walked me through available plans/options. Absolute top guy!
Unfortunately I didn't have the most positive install experience, as the installer (no longer with the company) upsold me a device. However, all other installers and virtual customer support were extremely professional and completed work to a high standard where I didn't feel pressured.
The minor issues I had with my installer, my sales rep (Curtis) ironed out the details which restored my faith in CSP's service.
During my 3.5yrs with CSP, they were very responsive and professional. For the remainder of my service, I was very happy with the day-to-day service and equipment never failed.
Upon the end of my contract (July 2024), I wish I was informed my contract was ending. As I maintained paying my monthly price despite paying off all of my equipment. For info, you need to give 30days notice to cancel your plan.
My new sales rep was extremely professional and responsive with questions I had regarding renewing my plan, but unfortunately CSP were too expensive for my budget. However, I would consider going with them again in the future.
I really appreciate one of the senior leaders addressing my google review professionally and taking feedback constructively to address with the sales team.
We are very pleased to be with Canadian Security Professionals once again
Very professional.
A fabulous experience with all our concerns answered.
I recommend 💯 %.
Keep up the good service team.
I had a Telus system and it was one of the worst experience I had with a home security system.
What set Hardeep apart was his ability to communicate complex technical details in a way that was easy to understand. He took the time to explain how each component of the system works, demonstrating the functionality and answering all my questions with patience and clarity. This thorough explanation has given me the confidence to use the system effectively.
Moreover, Hardeep's respectful and courteous demeanor made the entire experience very positive. He was punctual, well-organized, and made sure to leave the work area clean and tidy. His commitment to customer satisfaction was evident, and he went above and beyond to ensure that I was completely comfortable with the new system before concluding the installation.
In conclusion, Hardeep's outstanding service has not only provided me with a top-quality home monitoring system but also peace of mind. I highly recommend his services to anyone looking for a professional and reliable home monitoring system installation.
Tamim was great to deal with for installing my system. He made sure that all our devices were in the correct locations in my home and was very understanding of our wants for the location of the control panel. The app for the system is a real plus a well.
Katie and Tamim both made this experience a very positive 5☆ one. I would absolutely recommend Canadian Security Professionals for your home or business Security system.
Smooth and easy process. They truly do provide the ultimate client experience. If you need security systems, reach out to them! I highly recommend Canadian security professionals.
The account manager who walked me through my options was knowledgeable and organized. And the installer who came to the house was creative to accommodate existing electrical access and very detailed in setting up the app on my phone and syncing all the components. And their price is on par with the rest of the industry.
I would always strongly recommend CSP!
CSP has been providing us with most reliable and professional service .
Added to that the personal touch of the CSP ,
Anas .
We do recommend CSP to any kind of Business or home security system needs .
What else do you expect when someone puts you on the spot and says 'Write a review'!!
Their system is below par too.
BEWARE of their 3-year contracts...!
Pros: their online technicians are very responsive if you encounter a problem
Work space kept clean
Fast and well versed
Very Happy 😃
After two weeks we wanted some additional services. A very competent and again patient technician, named John, helped us to add the service at no cost. We are seniors, and need some extra explanations.
We regret, not having switched to CSP years ago.
All questions were answered and always had my best interest in the installation. Efficient and prompt
I had an appointment for today to have my house secured with their system and the installation was nothing short of Flawless! Hardeep Singh arrived right on time, communicated what needs to be done and how long it will take.
Hardeep also went one step ahead by calling me after the installation and helping me understand on how to navigate the mobile app.
I am very happy with their recommendation and services and would recommend to anyone who is looking to have a hassle free security system installed in their homes.
Big thanks to Hardeep for a very friendly and seamless install, ask for him to do your install. 🙂
Definitely a company that's trustworthy and cares about their customers not just their wallets.
Laura
family family. Great Job!
Thanks for taking my call earlier this morning and taking our updated cc info.
I just wanted to express how grateful we are with the services of CSP. Being our 1st ever security system, we’ve had a few “encounters”. The individuals on the other end, have been courteous, helpful and so customer focused.
Thanks for the services you and others at CSP do daily and are taken for granted by so many of us.
Thanks greatly,
John & Dianna of Cambridge
Patrick made the experience with our first alarm system consistent and comprehensible.
The initiation of the account/contract was simple, clear and customized to our needs.
Thank you!!!
UPDATE
Still finding this company a 5 star. Excellent customer support. Always available. Still impressed.
If you're looking to get an alarm installed make sure its with CSP. You won't get this level of service absolutely anywhere else.