Privacy Policy

Canadian Security Professionals Privacy Policy

Canadian Security Professionals values your privacy. We follow a strict policy for gathering, using, storing and protecting your personal information. The following outlines the details of our privacy and confidentiality policy. If you do not agree with this policy, please refrain from using our website. We reserve the right to change this policy and will keep users informed of changes by posting the revisions on our website. (Personal information is used according to the policy that was in effect at the time the information was collected.)

Who is Canadian Security Professionals?

Canadian Security Professionals is an Canada award winning dealer and an industry leader among home security monitoring companies. CSP is one of the largest promotional dealers for Canada, giving free alarm systems to customers in Ontario and British Columbia. We provide thousands of Canadians peace of mind for their homes and businesses as we secure their loved ones and their property 24/7. is the largest Canadian home security company, providing homes and businesses across the country with the ability to live and work comfortably. also has five alarm monitoring stations all in Canada and these stations are inter-linked so that we can provide a quick dispatch in the case of an emergency. Our goal is to protect every single Canadian home and business because we provide only the best customer service, monitoring, and technology to all of our customers so that you know that your family and your home are protected 24 hours a day, 7 days a week. The state of the art and award winning GE equipment and 5 diamond monitoring that we provide protects you, your business and your family from burglary, home intrusion, smoke and fire, medical and other police emergencies.

How We Collect your Information

Canadian Security Professionals is the sole owner of the information collected from Canadian Security Professionals website. In order to use some parts of our site, users are required to complete a form that includes name, email address, mailing address, phone number and so on. We only use this information for the reasons it was provided to us, that is, contacting users with information or services they requested or expressed an interest in. We may also use this information to modify our site’s content to improve services for our users.

When you visit our site, third parties may place cookies on you browser for targeted advertising purposes.
IP addresses, cookie identities and website activities, among other things, may be collected for targeted advertising.
Third parties may use this information to target advertising on other websites based on your online activities

If you prefer that we do not use or disclose your information for any of these purposes, please notify us in writing at any time at Canadian Security Professionals, #114-911 Golf Links Road , Ancaster, ON L9K 1H9, Attn: Privacy Officer or by email support@cspalarms.ca.

If you do not notify us, we will consider you to have consented to our continued use and disclosure of your personal information. A notification that we not use or disclose your personal information for certain purposes may affect our ability to provide you with products and/or services.

Links to Website

Users may link to the website; however Canadian Security Professionals reserves the right to decline a link at any time at our sole discretion. The user agrees to remove any link to the website at Canadian Security Professionals request. The link must result in a new, fully functional, full screen browser window occupied exclusively by the pages created by Canadian Security Professionals website.

Links to Third Party Sites

This website may contain hyperlinks to websites operated by parties other than Canadian Security Professionals. Such hyperlinks are provided for reference only. Canadian Security Professional does not control such websites and is not responsible for their content, their privacy or any other practices of such websites.

Re-targeting

This website allows a third-party company to serve ads and/or collect certain anonymous information when people use our website. They may use cookies to collect non-personally identifiable information such as click history, browser type, time and date during your visit to this website in order to help show advertisements on other websites likely to be interesting to you.

"Our company has been working with CSP for almost 10 years. We use them to secure our retail stores and have always had a great experience with them. Their technical team is terrific and always..."

Tony W, Greenhawk Inc..

"I own a small coffee shop on the Hamilton Mountain, and after many issues, I was considering the idea of changing companies for our security system. I checked out several reviews of some local..."

Bring Your Dog Cafe And Pub, Jim Ervin.

"What a company, Heather was such a pleasure to work with. Tamim was also a great person to work with. Set my company alarm system in no time. Tamim is very friendly and answered all my questions. And..."

Gastro Market, Anthony Zolkiewicz.

"My whole experience with Canadian security professionals has been positive from the 1st step. I spoke to numerous companies and Curtis from Canadian security professionals was by far the most..."

Delicate Touch, Mark Eisenberg.

"Can’t beat the price. Thank you to my technician Rabah. Installed my equipment professionally and did a very clean job. Could not be happier with the overall service. Curtis did a fantastic job..."

Treetop Cannabis, Reggie J.

"Hands down it’s the best service you can get. Very professional from the time you reach out to them and to the final installation and set up. Heather from the office and Tamim on-site were both so..."

UCA Associates, Arun R.

"Excellent Experience I had my business and home system installed by this company and I can’t say enough about the professionalism.. The installer was so patient, explained all the functions to..."

Paradise Subs, Dan Lafleur.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Anas, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

The Influence Agency, Tom Yawney.

"Tamim and Anas have helped us on numerous occasions for installation for our business and home! Its not even a question on who we would call to help us feel safe – they are quick, professional,..."

Ciscon Landscaping, Carmen Cisterna.

"What a fantastic company this is. I had a couple of issues with the doorbell camera and these guys were right ON IT. Emily is super fast, super smart and super nice when assisting me. Reminds me of..."

Dante D.

"Great service, I’m glad to have them in my business and would definitely recommend this company to my friends and family. "

Plains Laundromat, Ali Saadati.

"Heather (customer service) and Tamim (technician) were very helpful in explaining and demonstrating the services to myself and team. I had it installed in my home and office. Thank you very much for..."

Responsive Consulting Inc, Nole Coutrouzas.

"Thank you for making the process so simple and easy during a very stressful store opening. The technician was both professional and very pleasant to work with. Have nothing but positive things to say..."

The Thrifty Designer, Leslie Smith-Aragona.

"Received the best service, from first visit from the sales guy to the installation finish, gave me the best product out there and i was really pleased got them at my business and home now never will..."

Sam’s Auto, Sam Eltawil.

"Products seemed well-made and service was excellent; during the install, the technician was knowledgeable and professional. The install itself was straight forward and not intrusive aesthetically. I..."

Ali Al-Hashimi.

"Great feeling to have made right choice selecting Canadian Security Professional for Remote (smartphone) activated Alarm/Monitoring package. I highly recommend. "

Anil Kaul.

"Super helpful friendly team at CSP. Outstanding tech support. Would definitely recommend as a security company and a company that can help sort out all that is new in smart home technology. Not being..."

Kathy Shaw.

"I wish there was a 10 star button. From the first interaction until the final installation, it was an amazing experience. Not only my equipment was set up professionally but the service was..."

Ammar Albaqali.

"Excellent Staff to deal with. Very thorough about everything they install. Very friendly customer service. We were happy that they were a few minutes early to do the installation. They cleaned up..."

Giuseppe Battaglia.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Adam, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

Tom Yawney.

"Very friendly conversation and nice work done by Tamim in setting up the home security installation. Also would like to thank Chelsee for all coordination and smooth installation. Thank you. "

Asha Topagi.

"Great company from sales to install . Fast install and friendly knowledgeable installers . Helped with setup and made everything easy to understand. Very nice system with cameras . Will recommend to..."

Craig Kawucha.

"We were so pleased when we contacted Canadian Service Professionals. Heather was prompt and very helpful in answering all of our questions. Our service technician, Tamim, was wonderful. He installed..."

Aravinth S.

"Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm..."

Linda Kasprzak.

"Chelsee was so efficient and pleased to help me get the right system for my house. I wanted it installed as quickly as possible after we had a break in. It was installed the next day! Tim showed up..."

Amy Hoo.

"Very quick job, next day installation, good communication with sales person Eric. Next day Tamim showed up in our house and did a quick, professional and clean job with clear explanation and..."

Natalie M.

"Could not be happier with our new alarm system. It is user friendly and was easily adapted to suit our needs. Our Technician (Rabah) went above and beyond to ensure that our system was installed..."

Barry Snider.

"I’m very happy with the service CSP has provided, the discussion I had by email, before the installation of the system, was really helpful for finding what would be the best and the most efficient..."

Loïc W.

"Tamim came extra early to accommodate my doctor’s appointment that day. Unfortunately, some of my other installations were running late (cable, HVAC), Tamim stayed later than he was supposed to..."

Nicole.

"Canadian Security Professionals is a wonderful company to deal with. The team was very knowledgeable and educated me about the product and I felt more comfortable to use the alarm system. It is..."

Angela.

"We’re so glad we did our research and selected CSP! Incredible service from initial to the installation. Both representatives were professional, patient and educated us on how the products..."

Angeline Shawn.

"I would highly recommend CSP. The entire process was very easy and headache free. "

Francisco Peria.

"Excellent service from original contact, who immediately responded to my queries, to providing a quote based on my needs, and the professional installer. System is everything I wanted and then some...."

Luke Desimone.

"Had good communication with the sales person. He explained everything in detail. There was no hidden charges. Everything was straight forward. And the technician was super helpful, professional and..."

Ajay Mathews.

"Installer’s work was exceptionally neat and clean. I’m looking forward to having him install my security system at our cottage as well. The sales person was excellent. I will be pleased and..."

Phil Wiseman.

"Excellent experience! Thorough, professional and patient technician.. Thank you very much. We won’t hesitate to recommend you. "

Jason McMaster.

"I just switched from a well-know security firm to Canadian Security Professionals. The change over was done exceedingly well, the installation was quick and professional and service has been great...."

Eric.

"CSP has exceeded my expectations in both customer service and system quality. The pre sales interactions were handled very professionally and with a keen interest in helping me obtain a security..."

Adam H.

"Just wanted to say thanks for coordinating the install and just say that the installer did an excellent job and I would recommend your service. The installer was very patient and did everything to..."

Aldo.

"From the inital phone call consulation with Jennifer M., she was very knowledgeable and professional. I even had my spouse speak with her in order to help us make this important decision somewhat..."

Bob & Shauna.

"I want to say Thank You for all of your patience, and help. I downloaded the manual for my Simon XT Security System.. Everything is working perfectly. I went to previous employer today (I am retired)..."

From Jan and Bob.

"The installation was great, Equipment seems to be perfect, Your self and the installer was very Professional, courteous and a Pleasure to have met. I could not say enough about the Installer, I can..."

Skye’s Fashion Jewelry.

"I would like to take this opportunity to tell you how pleased I am with the excellent customer service I recently received from your technician Tamim. I wanted you to know that his patience, courtesy..."

Catherine N.

"Hi Jennifer, Great experience ! Rabah was absolutely amazing , very pleasant , friendly and fast. Explained everything very well to me and my hubby. We are very impressed with your outstanding..."

Renata.

"Just a quick note to commend Rabah who installed our alarm on Monday, Oct. 21, 2013. We are very pleased with his installation. He accommodated us, choosing the best possible location for the unit,..."

Joesph & Dee.

"Just had my alarm system set up today, and the gentleman that set it up was absolutely amazing. So kind and professional, my husband and I were truly blown away by the customer service we received..."

Kristina Kamber.

"I recently had a system installed at my house. So far, the system appears to be working great, easy to use and is a real peace of mind. I hope it continues this way. I would like to comment on the..."

Pierre Jean.

"The alarm system is all that I expected. The installation guy was polite and helpful. Thanks again for your help. I’m confident that I made the right choice in going with your company. "

Ed Doherty.

"We are very excited about making the switch. I really like the idea that the home will not only be monitored for burglars but also for fire and the fact that we will finally have a keypad (so my..."

Susie.

"As we were looking into purchasing a home security system, we got in touch with Jennifer Morgan. Throughout the entire process, Jennifer was extremely helpful and went above and beyond our..."

Rob and Sherry P.

"You will be delighted to know that both Tamim and I exchanged good words about you. We both agreed your enthusiasm and ability to compromise wins business. For example, I was dealing with 3 other..."

Raymond.

"Thank you for all the help with our alarm system quote helping us grasp the vital distinctions between the various models and monitoring services available. The installation team you sent were..."

Cliff.

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