Home Security Video Monitoring

Crime Prevention Video MonitoringOur video monitoring service lets you see what is going on at your home, business, or property remotely in real-time. You also receive instant alerts and notifications with the smart clip capture feature and continuous recording so you never have to miss an important second of a footage.

Unlike conventional cameras, Canadian Security Professionals (CSP) offers a best-in-class, 24/7 video monitoring service with advanced analytical capabilities and the newest video technology that includes continuous HD (high definition) recording, instant live streaming on-demand, instant video alerts, and smart clip capture with secure cloud storage.

For parents, this provides the ideal end-to-end video solution to watch your children, pets, valuables, and property to see what is happening during an alarm event – or any other time when you want to check in.

This is also one of the best solutions for companies that are serious about securing their property, especially in sites where there is a verifiable perimeter, such as gated areas, electrical substations, and construction sites, and for designated zones.

Here are the components of our Video Monitoring Service:

iPad iPhone Video Security

24/7 Live Recording

We give parents and business owners the ability to capture 24/7 HD (high definition) recording via the Stream Video Recorder (SVR), which enhances your video monitoring service by delivering secure, cloud-based streaming and remote video clip access from anywhere.

This continuous video recording solution features:

  • High definition (HD) capture
  • 24/7 video recording
  • Bandwidth optimised
  • Remote video access

Our clients find our live recording solution reliable since it is delivered via distinct service architecture with an optimised bandwidth that offers HD video capture and playback, and access on the go without degrading your internet connection.

Live Streaming Video

You can watch live feeds from your home, office, or property right on your smartphone, tablet, or laptop from anywhere in the world, so you know what’s happening at any specific time.

Some unique features of this option include:

  • Remote access to live streaming video on your smartphone with access to the internet while away from your home or property
  • The ability to adjust the Pan/Tilt camera through your smartphone, tablet, or laptop to change the angle of your video feed
  • Access to multiple cameras simultaneously so you can see what is happening inside and outside your property on a split-screen
  • Access to multiple cameras from different properties on the same screen, so you can keep an eye on your home and office at the same time
  • HD quality with brilliant low light performance for crystal clear video
  • Option to use video cameras already installed on your property with your new security system

You can easily swipe through the different cameras to get a complete view of your home or property, inside and outside, day and night.

Event-Triggered Video Clips

Beyond the live feed, our system records clips of alarm events so you can review archived footage at a more convenient time. Our Smart Clip Capture feature provides event-triggered video clips that make it easier to stay on top of events taking place at your property, 24/7.

There are three components of our Smart Clip Capture feature:

  • Triggers: When an alarm is triggered, you can automatically capture pre and post alarm video footage for thorough review. Moreover, you can use the security sensors strategically placed throughout your home or property to intelligently capture unusual events, such as a window opening, a door opening, or motion in the property.
  • Geo-Services: You can instruct the system not to record for privacy purposes, like when you are home. Our Geo-Services allows you to set the recording feature to only capture video footage when you are away from home/property, and stop when you are there. This configuration can be customised for each camera, so you can set the exterior cameras to always record footage (when you are home and away), while the interior cameras only record when you are not home.
  • Clip Library: All recorded video clips are stored in a searchable library, so you can go back and see what you missed. These video recordings are triggered by alarm events, so you can search the footage by the type of activity to know exactly what occurred.

Event-Triggered Video Clips

Video Alerts

You can customise the kind of alerts you receive on your phone, including video clips that get sent directly to you when an activity is detected or an alarm or sensor is triggered – such as a front door opening, motion in the basement, and so on.

You can customise your smart video alerts by time, day, motion, and camera, as well as the activities that matter to you, including anytime:

  • A package is delivered
  • A vehicle pulls into your driveway
  • The front door is opened
  • Motion is detected
  • An alarm is triggered

Our Advantage: The Safety of Your Loved Ones, Employees, and Property

With our video monitoring service, you can view what is going on from nearly anywhere provided you have an internet connection and the right access. With 24/7 live streaming, all you need to do is install our best-in-class equipment on your home or property, and then access the application on your mobile device to see what is happening at home or at your business via the security cameras installed.

"Products seemed well-made and service was excellent; during the install, the technician was knowledgeable and professional. The install itself was straight forward and not intrusive aesthetically. I..."

Ali Al-Hashimi.

"Great feeling to have made right choice selecting Canadian Security Professional for Remote (smartphone) activated Alarm/Monitoring package. I highly recommend. "

Anil Kaul.

"Super helpful friendly team at CSP. Outstanding tech support. Would definitely recommend as a security company and a company that can help sort out all that is new in smart home technology. Not being..."

Kathy Shaw.

"I wish there was a 10 star button. From the first interaction until the final installation, it was an amazing experience. Not only my equipment was set up professionally but the service was..."

Ammar Albaqali.

"Excellent Staff to deal with. Very thorough about everything they install. Very friendly customer service. We were happy that they were a few minutes early to do the installation. They cleaned up..."

Giuseppe Battaglia.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Adam, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

Tom Yawney.

"Very friendly conversation and nice work done by Tamim in setting up the home security installation. Also would like to thank Chelsee for all coordination and smooth installation. Thank you. "

Asha Topagi.

"Great company from sales to install . Fast install and friendly knowledgeable installers . Helped with setup and made everything easy to understand. Very nice system with cameras . Will recommend to..."

Craig Kawucha.

"We were so pleased when we contacted Canadian Service Professionals. Heather was prompt and very helpful in answering all of our questions. Our service technician, Tamim, was wonderful. He installed..."

Aravinth S.

"Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm..."

Linda Kasprzak.

"Chelsee was so efficient and pleased to help me get the right system for my house. I wanted it installed as quickly as possible after we had a break in. It was installed the next day! Tim showed up..."

Amy Hoo.

"Very quick job, next day installation, good communication with sales person Eric. Next day Tamim showed up in our house and did a quick, professional and clean job with clear explanation and..."

Natalie M.

"Could not be happier with our new alarm system. It is user friendly and was easily adapted to suit our needs. Our Technician (Rabah) went above and beyond to ensure that our system was installed..."

Barry Snider.

"I’m very happy with the service CSP has provided, the discussion I had by email, before the installation of the system, was really helpful for finding what would be the best and the most efficient..."

Loïc W.

"Tamim came extra early to accommodate my doctor’s appointment that day. Unfortunately, some of my other installations were running late (cable, HVAC), Tamim stayed later than he was supposed to..."

Nicole.

"Canadian Security Professionals is a wonderful company to deal with. The team was very knowledgeable and educated me about the product and I felt more comfortable to use the alarm system. It is..."

Angela.

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Angeline Shawn.

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Francisco Peria.

"Excellent service from original contact, who immediately responded to my queries, to providing a quote based on my needs, and the professional installer. System is everything I wanted and then some...."

Luke Desimone.

"Had good communication with the sales person. He explained everything in detail. There was no hidden charges. Everything was straight forward. And the technician was super helpful, professional and..."

Ajay Mathews.

"Installer’s work was exceptionally neat and clean. I’m looking forward to having him install my security system at our cottage as well. The sales person was excellent. I will be pleased and..."

Phil Wiseman.

"Excellent experience! Thorough, professional and patient technician.. Thank you very much. We won’t hesitate to recommend you. "

Jason McMaster.

"I just switched from a well-know security firm to Canadian Security Professionals. The change over was done exceedingly well, the installation was quick and professional and service has been great...."

Eric.

"CSP has exceeded my expectations in both customer service and system quality. The pre sales interactions were handled very professionally and with a keen interest in helping me obtain a security..."

Adam H.

"Just wanted to say thanks for coordinating the install and just say that the installer did an excellent job and I would recommend your service. The installer was very patient and did everything to..."

Aldo.

"From the inital phone call consulation with Jennifer M., she was very knowledgeable and professional. I even had my spouse speak with her in order to help us make this important decision somewhat..."

Bob & Shauna.

"I want to say Thank You for all of your patience, and help. I downloaded the manual for my Simon XT Security System.. Everything is working perfectly. I went to previous employer today (I am retired)..."

From Jan and Bob.

"The installation was great, Equipment seems to be perfect, Your self and the installer was very Professional, courteous and a Pleasure to have met. I could not say enough about the Installer, I can..."

Skye’s Fashion Jewelry.

"I would like to take this opportunity to tell you how pleased I am with the excellent customer service I recently received from your technician Tamim. I wanted you to know that his patience, courtesy..."

Catherine N.

"Hi Jennifer, Great experience ! Rabah was absolutely amazing , very pleasant , friendly and fast. Explained everything very well to me and my hubby. We are very impressed with your outstanding..."

Renata.

"Just a quick note to commend Rabah who installed our alarm on Monday, Oct. 21, 2013. We are very pleased with his installation. He accommodated us, choosing the best possible location for the unit,..."

Joesph & Dee.

"Just had my alarm system set up today, and the gentleman that set it up was absolutely amazing. So kind and professional, my husband and I were truly blown away by the customer service we received..."

Kristina Kamber.

"I recently had a system installed at my house. So far, the system appears to be working great, easy to use and is a real peace of mind. I hope it continues this way. I would like to comment on the..."

Pierre Jean.

"The alarm system is all that I expected. The installation guy was polite and helpful. Thanks again for your help. I’m confident that I made the right choice in going with your company. "

Ed Doherty.

"I want to recommend the Protectron Alarm System to all my friends and family. I have a 3 year old granddaughter, who can now open all of my doors and patio door as well. Your voice activated sensors..."

Mary Speck.

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Susie.

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Rob and Sherry P.

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Raymond.

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Cliff.

"On the night of August 3rd, we were victims of a hold-up.Thanks to the rapid intervention of the Protectron monitoring station employees, the police arrested the perpetrator. We sincerely applaud the..."

Patrick Gosselin, Libre Service Esso Montreal.

"Our employees’ and business security is very close to our heart! We continue to use Protectron for their professionalism, excellent service and their technological expertise! "

Pierre Crispin, Canada Council for the Arts, Ottawa.

"Protectron has provided the Queensway-Carleton Hospital with exceptional sales and service for our Security and Access Control systems. They are committed to customer satisfaction and they have..."

Mike Epp Manager, Security and Emergency Response Queensway-Carleton Hospital, Ottawa.

FAQs

How do complete automation and video monitoring differ?
Home automation gives you accessibility to your home all from your smart app. You are able to remotely use any automation product from your smart device to make life easier and more convenient. You can also utilize the home automation products to conserve energy. With video monitoring, you are able to check in on your home or business as well as have recording of the comings and goings as well all right from your smart device.
What is the field of vision on the cameras?
The field of vision on the cameras can differ but our most common cameras have a 117° field of view.
Is there night vision on the cameras?
Yes, our cameras are all high-definition with night vision included. With that said, the more light available, the better quality the night vision footage will be.
What if someone breaks my video camera?
Unfortunately, if someone breaks your video camera you would have to replace the camera and pay for labour and a new camera. Physical damage is not covered under our warranty.
Would an alarm go off if an intruder covers up the video camera or blocks it’s vision?
That would be an unfortunate circumstance, but the camera would record the person covering up the video camera or blocking its vision. There would be no alarm but some camera systems give you the ability to set notifications if a person is detected so that you know someone has been detected by your camera.  

Service Areas

911 Golf Links Road #114, Ancaster, ON L9K 1H9

1-877-494-9911

Hours of Operation: Monday - Friday: 8:00 AM to 9:00 PM (EST) and Saturday: 11:00 AM to 4:00 PM (EST)