As people gradually get used to the post-pandemic world, one issue that seems to be taking centre stage for most is that of safety and security. In this rapidly evolving risk environment, businesses must explore various commercial security systems to help them provide peace of mind to their employees, partners, vendors, and customers.
People are worried about all kinds of risks, and businesses must find appropriate solutions to ensure the safety and security of their staff and customers, both in the real world and online. Recent studies show that private security services across the globe have an estimated worth of $180 billion. This amount may continue to increase since people are beginning to get irritated by things that did not bother them as much before, largely due to the rapidly changing environment and growing stress as many are forced to live beyond what they consider a comfortable level.
Studies show that not only have risks increased, but also the distrust in people and systems. So, businesses must be proactive in installing the best commercial security systems to reduce their risk and improve security. Some of the key drivers include:
After March 2020, there was a considerable increase in the number of nonessential businesses being targeted by thieves following government directives that caused their locations to be shuttered. Many essential businesses that were perceived to have more cash on hand were also targeted by robbers. As well, there were reports of a higher number of shoplifting attempts, as well as point-of-sale shrink across various retail organizations since the start of the coronavirus outbreak. With the rise in burglaries, theft, and other disturbances, it’s important that businesses find the right commercial security systems to protect their stock, assets, and people.
Businesses have to address newer challenges, such as ensuring that their employees and customers follow the recommended social distancing rules. Many retailers now have to do things differently, with some jewelry chains offering delivery services or curbside pickup, which present new security risks. Such businesses need to expand their commercial security solutions to adequately safeguard their staff and customers in outdoor pickup areas.
With the new health concerns, restaurants must be particularly careful when ensuring that their employees adhere to the various food safety protocols. To ensure compliance and safety, many operations need to employ the newest and most effective security technologies. For instance, an interactive monitoring solution offering live video and two-way audio communication can allow trained security personnel to see and communicate with employees and visitors 24/7.
Video surveillance with remote monitoring allows the operators, who are located away from your company premises, to connect to live video and audio feeds, and scan the different camera locations to check for potential threats 24/7 in a similar manner to having patrol security guards. This is helpful for monitoring shuttered locations and businesses that have more activity, while making potential criminals aware of security presence on-site. In the event of any security threats, the operators will inform and dispatch the relevant authorities for immediate response, while intervening where possible through live video.
Modern security solutions can be programmed to automatically respond to certain common issues or at specified intervals using customized voice messages. Depending on the preferred setting, messages can be scheduled for release throughout the day to remind employees and customers about proper food safety practices and social distancing.
With the current crisis, law enforcement has been stretched thin, forcing them to focus their resources towards the more critical, health-related issues than other matters. As a result, there are fewer police officers available to respond to commercial burglar alarm signals. This delay can significantly increase your losses unless you employ other business security solutions. For instance, many companies are opting to integrate their basic alarm system with video surveillance and remote monitoring. Professional operators can dispatch the necessary security personnel as soon as an alarm is triggered to minimize the time for stealing or vandalising. Moreover, video footage of the event can help to track and arrest criminals.
Adding video cameras to your commercial security system can provide live video feed of any security threats taking place on your premises, helping to verify an alarm signal. As mentioned before, there are fewer law enforcement officers available for dispatch every time an alarm is triggered. As a result, false alarms incur very heavy penalties that can cost businesses hundreds or thousands of dollars. However, with a video-verified alarm system, you can clearly determine the validity of an alarm signal before prompting law enforcement to visit your premises.
Cash and inventory loss is a major security concern for many businesses, even before the coronavirus struck. Fortunately, businesses can minimize their losses by integrating point-of-sale reporting and other solutions with video surveillance systems. Such an approach allows loss prevention experts to quickly detect and track anomalies and prevent shrink, making it possible to identify the main offenders even among thousands of employees handling millions of transactions.
Business owners need to constantly monitor their operations to ensure that everything is running properly and according to the set guidelines, without necessarily being on-site themselves. Even if they outsource the monitoring task to audit specialists, they can take advantage of video surveillance solutions to assess various business processes remotely, from safety compliance and hygiene to cash handling and employee productivity. Visual reporting can also help to minimize shrink and boost employee productivity by identifying key problem areas and delivering actionable insights.
As some businesses reopen and others prepare to open their doors to customers and allow their employees to return to work, there will be new policies and strategies that need to be strictly enforced to ensure safety and security. Practices such as physical distancing will likely continue for some time. Using the right combination of commercial security systems to facilitate remote monitoring and auditing can help business owners and managers ensure compliance among employees and customers, while promoting safety and security when conducting business. For more information, please contact Canadian Security Professionals.