Questions to Ask Before Committing to a Professional Security Provider

8 Questions to Ask Before Committing to a Professional Security Provider

September 23, 2019 by

Choosing a security system provider can be an overwhelming task. With so many options available, it can be difficult for business owners and homeowners to navigate their way through the process, especially if you are unsure of your security needs. When shopping for a security provider, it is crucial that you do your research.

No two security companies are identical, and the quality of the security company will be a great indication of their quality of security system. The safety of your home or business depends on the security company you choose, so it is too important to ignore. Here are a few questions you should ask yourself before committing to a provider:

1. Will they perform a security audit?

Many homeowners and business owners do not have an accurate understanding of the vulnerabilities of their property. That’s why you need a security audit. This involves a trained, experienced security professional coming to your home or business and analyzing areas where your property is vulnerable. For example, this could include a back door that is not strong enough to protect against an intruder.

Alternatively, it could be that you experience a great deal of theft at your storefront and do not have any video cameras or security monitoring. During the security audit, the technician will make a note of these vulnerabilities and recommend solutions tailored to your situation. This ensures optimal protection customized to fit your needs.

2. Do they cover all of your security needs?

Once you have established what security features would be most beneficial for your home or business, you must ensure that your short-list of providers provides all of these services.

Many security companies specialize in specific areas—video monitoring, alarms, or automation—yet they do not offer sufficient coverage across multiple systems. While they may be very good in one area, employing multiple security providers can run the risk of incompatibility across multiple systems. This will only create headaches for you and minimize your overall security. If possible, it is best to pick a single provider who is versatile and experienced in all of the areas you aim to install — ensuring maximum protection with convenient, seamless compatibility.

3. Do they have contacts available 24/7?

In the event of a break-in, fire, or medical emergency, your security provider must employ security representatives that are available 24/7. Should an alarm trigger at your storefront in the middle of the night, a security call centre representative will notify both you and the authorities immediately, increasing the response time of police and helping protect your property.

By having access to a security representative at all times, you can enjoy the peace of mind that comes from knowing someone is watching your back.

4. Can you access your system remotely?

Modern security systems are designed for convenient control through your smartphone, tablet, or laptop. This gives you instant access to your security features from anywhere in the world.

For example, you can view your video feeds while you are travelling on vacation. You can disarm your security system from home to allow a coworker into your office when you are away. This convenient feature is a must-have for any modern security system, so be sure to research if a potential security provider has an intuitive, easy-to-use app for your security features.

5. Can they be combined with other features?

Beyond video monitoring and alarm systems, there are a variety of features that can be combined with your security system. These features can enhance your security while also making your home or business more comfortable and intuitive.

For example, you can combine your security system with automated lighting, which you can control through the app from anywhere in the world. This lets you turn your lights off when you leave the house to conserve energy or turn them on when you are away on vacation and want to make it look like someone is home.

These systems can also integrate climate control so that you can adjust the heat and air conditioning to your preference, so your home is always the perfect temperature. All of these features can be controlled through a single security app for ultimate convenience, so be sure to find a provider that covers all of your needs—not just your security needs.

6. Does their pricing model suit your budget?

As with any service, shopping around with multiple providers can help you find the best price for your security system. However, with that in mind, it is also important to opt for quality over affordability. In terms of home security, your family and your house are worth putting in the time to find the right provider for you.

7. Do they have a proven track record?

To find the most reputable security provider in your area, conduct both online and in-person research. Online business reviews can be a great way to narrow down your search, giving you a snapshot of their security features they provide and their level of customer service. Especially for commercial and business security, reach out to other businesses in the area and see what they think about their provider.

Why us?

At Canadian Security Professionals, we specialize in outfitting residential and commercial properties with security systems and video monitoring. Our team of security professionals has years of experience creating home and business alarm systems that are customized to the needs of our clients. We will work with you to identify vulnerable areas of your home or office and create a security plan tailored to your property, ensuring maximum protection and safety.

For more information about our security systems, call Canadian Security Professionals at 1-877-494-9911 or visit our website here.

Leave a Comment

911 Golf Links Road #114, Ancaster, ON L9K 1H9


Hours of Operation: Monday - Friday: 8:00 AM to 9:00 PM (EST) and Saturday: 11:00 AM to 4:00 PM (EST)