Professional alarm monitoring vs. Self-monitoring

Home Security: Professional Alarm Monitoring vs. Self-Monitoring

October 28, 2022 by

When considering alarm monitoring, you usually come across 2 options. Either you go with professional alarm monitoring or you opt for self-monitoring. 

Professional alarm monitoring means that a monitoring center will receive signals from your alarm system if there is a security breach at your property 24/7. A monitoring operator would contact you and if they are not able to reach you, they will alert the appropriate emergency authorities and/or try to get in touch with neighbours, friends or other emergency contacts. 

Self-monitoring puts you in charge of security, in that you will be notified via smartphone if any breaches occur and you will have to handle them on your own. 

While both methods of alarm monitoring have their benefits, you may be wondering which one suits you and your needs best. Read on to discover some of the pros and cons of both.

What is self-monitoring?

Self-monitoring means that while you will still receive notifications from your security system, you will ultimately be in charge of how you handle these alerts. This means that you will have to assess the situation and deal with it accordingly, whether that means calling the authorities, fire department, etc. Although if you are busy, in a meeting, at work, travelling or sleeping you could very well miss the notifications from your security system or be in a situation where you are unable to call the authorities for help.

It is definitely a more hands-on approach when it comes to monitoring. If you prefer to take matters into your own hands and don’t want to risk having any false alarms, you might benefit from the simplicity of self-monitoring.

24/7 Monitoring

If you are looking for 24/7 monitoring, then you may need to consider letting the professionals handle your security. Professional alarm monitoring means that an operator will always be available and on call to respond to your security needs. 

They will make their best efforts to alert you whenever there is a breach of security. If they can’t reach you by phone, you can rest assured that they will contact the authorities and help provide a fast response. 

This is a great option, as you never know when a security breach may occur. It could happen while you are sleeping at night or even if you are away for a weekend or out of town. If you are someone that works full-time or goes away frequently then it’s all the more reason to choose the 24/7 monitoring that professional alarm security provides.

Fast, Professional Response

Professional alarm monitoring means that you get a prompt, professional response every time. With self-monitoring, you must frequently be checking your phone and make sure your notifications are on. If a security breach happens, you will be notified by a notification and then it is up to you to deal with the issue beyond that. 

On the other hand, professional alarm monitoring means that an operator will be responding to your security breach. They will first try to contact you and if there is no response, they will further investigate or contact the authorities (ambulance, police, or fire department) should the issue require escalation. 

If this is the kind of security response you are looking for, choose the professionals who will give you a speedy, thorough response every time.

False Alarms

One of the main drawbacks to professional alarm monitoring is that false alarms may happen more frequently than with self-monitoring. With self-monitoring, you alone are responsible for calling the authorities and dealing with security breaches after being notified. 

When you choose professional monitoring, you still have to be vigilant and make sure that you are addressing alerts, notifications and calls from your security company so that authorities are not dispatched to your property for a false alarm.

Cost Savings

Of course, professional alarm monitoring comes with an increased price, which serves as a drawback for many people. Instead of paying an additional couple hundred dollars a year for professional monitoring, some prefer to go the self-monitoring route. 

While it may save you some money in the long run, you should keep in mind that with professional alarm monitoring, you are paying for increased peace of mind and security. Sometimes it’s better to pay a little extra, especially if you know you will be in good hands.

Peace of Mind

Ultimately, the decision you make about alarm monitoring will be up to you and whatever gives you the greatest peace of mind. Make sure to do your research and find a reputable security company. 

Here at Canadian Security Professionals, we value your safety and will do what it takes to provide services that make our clients feel valued and comfortable. If you are still unsure, check out our testimonials page here. Many ecstatic clients, who come back to us for their security needs time and time again, back our professional services.

At the end of the day, your safety and peace of mind should be at the forefront of your security decisions. While some may prefer self-monitoring, professional alarm monitoring gives the added benefit of increased security, constant surveillance and an emergency response team ready to assist should problems arise. 

It’s better to be safe than sorry when it comes to your security. For more information on security alarm systems and professional alarm monitoring, please call Canadian Security Professionals at 1-877-494-9911 or contact us here. We are your premier destination for all things security. Please contact us today to learn more about our services. Keeping you, your home and your business safe is our top priority.

Leave a Comment






"Our company has been working with CSP for almost 10 years. We use them to secure our retail stores and have always had a great experience with them. Their technical team is terrific and always..."

Tony W, Greenhawk Inc.­.

"I own a small coffee shop on the Hamilton Mountain, and after many issues, I was considering the idea of changing companies for our security system. I checked out several reviews of some local..."

Bring Your Dog Cafe And Pub, Jim Ervin.

"What a company, Heather was such a pleasure to work with. Tamim was also a great person to work with. Set my company alarm system in no time. Tamim is very friendly and answered all my questions. And..."

Gastro Market, Anthony Zolkiewicz.

"My whole experience with Canadian security professionals has been positive from the 1st step. I spoke to numerous companies and Curtis from Canadian security professionals was by far the most..."

Delicate Touch, Mark Eisenberg.

"Hands down it’s the best service you can get. Very professional from the time you reach out to them and to the final installation and set up. Heather from the office and Tamim on-site were both so..."

UCA Associates, Arun R.

"Excellent Experience I had my business and home system installed by this company and I can’t say enough about the professionalism.. The installer was so patient, explained all the functions to..."

Paradise Subs, Dan Lafleur.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Anas, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

The Influence Agency, Tom Yawney.

"Tamim and Anas have helped us on numerous occasions for installation for our business and home! Its not even a question on who we would call to help us feel safe – they are quick, professional,..."

Ciscon Landscaping, Carmen Cisterna.

"What a fantastic company this is. I had a couple of issues with the doorbell camera and these guys were right ON IT. Emily is super fast, super smart and super nice when assisting me. Reminds me of..."

Dante D.

"Great service, I’m glad to have them in my business and would definitely recommend this company to my friends and family. "

Plains Laundromat, Ali Saadati.

"Heather (customer service) and Tamim (technician) were very helpful in explaining and demonstrating the services to myself and team. I had it installed in my home and office. Thank you very much for..."

Responsive Consulting Inc, Nole Coutrouzas.

"Thank you for making the process so simple and easy during a very stressful store opening. The technician was both professional and very pleasant to work with. Have nothing but positive things to say..."

The Thrifty Designer, Leslie Smith-Aragona.

"Received the best service, from first visit from the sales guy to the installation finish, gave me the best product out there and i was really pleased got them at my business and home now never will..."

Sam’s Auto, Sam Eltawil.

"Products seemed well-made and service was excellent; during the install, the technician was knowledgeable and professional. The install itself was straight forward and not intrusive aesthetically. I..."

Ali Al-Hashimi.

"Great feeling to have made right choice selecting Canadian Security Professional for Remote (smartphone) activated Alarm/Monitoring package. I highly recommend. "

Anil Kaul.

"Super helpful friendly team at CSP. Outstanding tech support. Would definitely recommend as a security company and a company that can help sort out all that is new in smart home technology. Not being..."

Kathy Shaw.

"I wish there was a 10 star button. From the first interaction until the final installation, it was an amazing experience. Not only my equipment was set up professionally but the service was..."

Ammar Albaqali.

"Excellent Staff to deal with. Very thorough about everything they install. Very friendly customer service. We were happy that they were a few minutes early to do the installation. They cleaned up..."

Giuseppe Battaglia.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Adam, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

Tom Yawney.

"Very friendly conversation and nice work done by Tamim in setting up the home security installation. Also would like to thank Chelsee for all coordination and smooth installation. Thank you. "

Asha Topagi.

"Great company from sales to install . Fast install and friendly knowledgeable installers . Helped with setup and made everything easy to understand. Very nice system with cameras . Will recommend to..."

Craig Kawucha.

"We were so pleased when we contacted Canadian Service Professionals. Heather was prompt and very helpful in answering all of our questions. Our service technician, Tamim, was wonderful. He installed..."

Aravinth S.

"Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm..."

Linda Kasprzak.

"Chelsee was so efficient and pleased to help me get the right system for my house. I wanted it installed as quickly as possible after we had a break in. It was installed the next day! Tim showed up..."

Amy Hoo.

"Very quick job, next day installation, good communication with sales person Eric. Next day Tamim showed up in our house and did a quick, professional and clean job with clear explanation and..."

Natalie M.

"Could not be happier with our new alarm system. It is user friendly and was easily adapted to suit our needs. Our Technician (Rabah) went above and beyond to ensure that our system was installed..."

Barry Snider.

"I’m very happy with the service CSP has provided, the discussion I had by email, before the installation of the system, was really helpful for finding what would be the best and the most efficient..."

Loïc W.

"Tamim came extra early to accommodate my doctor’s appointment that day. Unfortunately, some of my other installations were running late (cable, HVAC), Tamim stayed later than he was supposed to..."

Nicole.

"Canadian Security Professionals is a wonderful company to deal with. The team was very knowledgeable and educated me about the product and I felt more comfortable to use the alarm system. It is..."

Angela.

"We’re so glad we did our research and selected CSP! Incredible service from initial to the installation. Both representatives were professional, patient and educated us on how the products..."

Angeline Shawn.

"I would highly recommend CSP. The entire process was very easy and headache free. "

Francisco Peria.

"Excellent service from original contact, who immediately responded to my queries, to providing a quote based on my needs, and the professional installer. System is everything I wanted and then some...."

Luke Desimone.

"Had good communication with the sales person. He explained everything in detail. There was no hidden charges. Everything was straight forward. And the technician was super helpful, professional and..."

Ajay Mathews.

"Installer’s work was exceptionally neat and clean. I’m looking forward to having him install my security system at our cottage as well. The sales person was excellent. I will be pleased and..."

Phil Wiseman.

"Excellent experience! Thorough, professional and patient technician.. Thank you very much. We won’t hesitate to recommend you. "

Jason McMaster.

"I just switched from a well-know security firm to Canadian Security Professionals. The change over was done exceedingly well, the installation was quick and professional and service has been great...."

Eric.

"CSP has exceeded my expectations in both customer service and system quality. The pre sales interactions were handled very professionally and with a keen interest in helping me obtain a security..."

Adam H.

"Just wanted to say thanks for coordinating the install and just say that the installer did an excellent job and I would recommend your service. The installer was very patient and did everything to..."

Aldo.

"From the inital phone call consulation with Jennifer M., she was very knowledgeable and professional. I even had my spouse speak with her in order to help us make this important decision somewhat..."

Bob & Shauna.

"I want to say Thank You for all of your patience, and help. I downloaded the manual for my Simon XT Security System.. Everything is working perfectly. I went to previous employer today (I am retired)..."

From Jan and Bob.

"The installation was great, Equipment seems to be perfect, Your self and the installer was very Professional, courteous and a Pleasure to have met. I could not say enough about the Installer, I can..."

Skye’s Fashion Jewelry.

"I would like to take this opportunity to tell you how pleased I am with the excellent customer service I recently received from your technician Tamim. I wanted you to know that his patience, courtesy..."

Catherine N.

"Hi Jennifer, Great experience ! Rabah was absolutely amazing , very pleasant , friendly and fast. Explained everything very well to me and my hubby. We are very impressed with your outstanding..."

Renata.

"Just a quick note to commend Rabah who installed our alarm on Monday, Oct. 21, 2013. We are very pleased with his installation. He accommodated us, choosing the best possible location for the unit,..."

Joesph & Dee.

"Just had my alarm system set up today, and the gentleman that set it up was absolutely amazing. So kind and professional, my husband and I were truly blown away by the customer service we received..."

Kristina Kamber.

"I recently had a system installed at my house. So far, the system appears to be working great, easy to use and is a real peace of mind. I hope it continues this way. I would like to comment on the..."

Pierre Jean.

"The alarm system is all that I expected. The installation guy was polite and helpful. Thanks again for your help. I’m confident that I made the right choice in going with your company. "

Ed Doherty.

"We are very excited about making the switch. I really like the idea that the home will not only be monitored for burglars but also for fire and the fact that we will finally have a keypad (so my..."

Susie.

"As we were looking into purchasing a home security system, we got in touch with Jennifer Morgan. Throughout the entire process, Jennifer was extremely helpful and went above and beyond our..."

Rob and Sherry P.

"You will be delighted to know that both Tamim and I exchanged good words about you. We both agreed your enthusiasm and ability to compromise wins business. For example, I was dealing with 3 other..."

Raymond.

"Thank you for all the help with our alarm system quote helping us grasp the vital distinctions between the various models and monitoring services available. The installation team you sent were..."

Cliff.
Canadian Security Professionals Logo

Head Office Address:

911 Golf Links Road #114,
Ancaster, ON L9K 1H9

Phone: 1-877-494-9911

Email:

info@cspalarms.ca

Hours of Operation:

Monday to Thursday: 8:00 AM to 9:00 PM

Friday: 8:00 AM to 7:00 PM

Saturday: 11:00 AM to 4:00 PM (EST)

Press option 1 to reach our 24/7 Monitoring Centres