4 best practices for your commercial security system

4 Best Practices for Your Commercial Security System

October 24, 2023 by

Commercial properties and residential properties have similar yet different needs. The things you are protecting are also different. When it comes to commercial properties, you are not only looking after the building, but also the stock, merchandise, staff, and customers inside and outside.

Commercial needs change as time goes on, and security systems must evolve to keep up. Sadly, this also means that criminals evolve in their tactics as well. Still, by following the key practices outlined below, you can aid your security system in keeping everything and everyone safe, while deterring criminals.

1. Consider time and location

The time of day has the highest impact when it comes to choosing the right system, closely followed by the location of the system and its key elements. Most crimes happen at night when there are fewer people around. Dark corners and large, dimly-lit open spaces open you up to a world of potential crimes.

Daytime sees highs and lows in foot traffic. The highs are the hardest to monitor and secure, lending chances to opportunistic criminals who will randomly strike, instead of planned attacks that often happen at night.

Careful planning will help to eliminate some issues and deter others. Surveillance cameras overlooking parking lots, waiting areas, and behind counters give you the power to see what’s happening even during your absence.

Night vision, colour recording, and secure storage on-site provide you with usable and credible evidence if needed in court. Visible cameras put off criminals as they know you are watching them and give your staff confidence that you take their safety seriously.

You can secure entranceways utilizing features such as keypad entry, smart locks, and timers to further boost security.

2. Limit access

Access to your commercial security system should be limited to as few people as possible. Essentially, the more people have access to key systems, the more likely issues will arise.

Key management team members should be the only people who can use the system when you are not there. The security system should also be in a secure room, separate from that of staff common areas, so, again, only key people have access. Smart locks and a camera near the door will help to keep this room safe.

This room should house only the security system. That way, data storage devices, computers to access the cameras, and security system features are separate from commonly used equipment and on a different server to provide increased security.

To aid these key people in the operation and maintenance of the security system, an up-to-date operating manual should be on hand and kept in the secure room. This standard operating procedure, or SOP, will detail how to use the system, perform regular updates, and do maintenance checks for things like tampering with the cables or cameras, and how to program new codes and deactivate old ones.

3. Updates and regular maintenance are key

A system is only as good as its current version. With cyber-attacks being one major concern, ensuring that your system is updated regularly and has all the correct security patches and virus protection will secure your system, making it harder for criminals to hack into.

Try to avoid deleting any footage from your cameras, as this may be required in the future. Old footage to be archived could be transferred to another storage device to free up space in the main one.

Many security surveillance systems will keep footage from 3 days to 90 days. After that, it is automatically deleted to accommodate new footage. By transferring this data regularly to a separate storage device, you can retain it for longer in case of drawn-out police investigations.

Implementing routine checks allows you to keep up with the general maintenance of equipment that is visible to the public. Any damage to cables or the cameras should be reported to the security company so they can replace the broken equipment.

Smart locks and keypads should also be checked, as day-to-day wear and tear will affect their proper function.

4. Professional installation

With commercial properties, it is beneficial to let the professionals install the security system. The installation itself could extend to running cables behind walls, up high ladders, or under stone spaces. Professional installers have the time and expertise to do such work without disrupting your business.

Cameras can be effectively placed and positioned while a computer is set up and the security programs are installed and checked. One person from the team can watch the monitors to make sure the cameras are operating without obstruction, while the other one bolts and adjusts them as needed.

The team can also train and guide you in how to correctly use your new system, eliminating the guesswork and allowing you to fully utilize your investment.

The Best Security for Your Commercial Business

Your business is why you get up in the morning and the reason your customers keep coming back. So, it only makes sense that you entrust your security with the award-winning experts who can handle all your security needs.

Trusted by thousands of Canadians, Canadian Security Professionals are here to make your commercial business safe and increase your staff satisfaction.

Call 1-877-494-9911 and talk to one of our highly trained and friendly team members, or for a free quote online, contact us here. Let us get you connected and secured today!

Leave a Comment

"Our company has been working with CSP for almost 10 years. We use them to secure our retail stores and have always had a great experience with them. Their technical team is terrific and always..."

Tony W, Greenhawk Inc.­.

"I own a small coffee shop on the Hamilton Mountain, and after many issues, I was considering the idea of changing companies for our security system. I checked out several reviews of some local..."

Bring Your Dog Cafe And Pub, Jim Ervin.

"What a company, Heather was such a pleasure to work with. Tamim was also a great person to work with. Set my company alarm system in no time. Tamim is very friendly and answered all my questions. And..."

Gastro Market, Anthony Zolkiewicz.

"My whole experience with Canadian security professionals has been positive from the 1st step. I spoke to numerous companies and Curtis from Canadian security professionals was by far the most..."

Delicate Touch, Mark Eisenberg.

"Hands down it’s the best service you can get. Very professional from the time you reach out to them and to the final installation and set up. Heather from the office and Tamim on-site were both so..."

UCA Associates, Arun R.

"Excellent Experience I had my business and home system installed by this company and I can’t say enough about the professionalism.. The installer was so patient, explained all the functions to..."

Paradise Subs, Dan Lafleur.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Anas, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

The Influence Agency, Tom Yawney.

"Tamim and Anas have helped us on numerous occasions for installation for our business and home! Its not even a question on who we would call to help us feel safe – they are quick, professional,..."

Ciscon Landscaping, Carmen Cisterna.

"What a fantastic company this is. I had a couple of issues with the doorbell camera and these guys were right ON IT. Emily is super fast, super smart and super nice when assisting me. Reminds me of..."

Dante D.

"Great service, I’m glad to have them in my business and would definitely recommend this company to my friends and family. "

Plains Laundromat, Ali Saadati.

"Heather (customer service) and Tamim (technician) were very helpful in explaining and demonstrating the services to myself and team. I had it installed in my home and office. Thank you very much for..."

Responsive Consulting Inc, Nole Coutrouzas.

"Thank you for making the process so simple and easy during a very stressful store opening. The technician was both professional and very pleasant to work with. Have nothing but positive things to say..."

The Thrifty Designer, Leslie Smith-Aragona.

"Received the best service, from first visit from the sales guy to the installation finish, gave me the best product out there and i was really pleased got them at my business and home now never will..."

Sam’s Auto, Sam Eltawil.

"Products seemed well-made and service was excellent; during the install, the technician was knowledgeable and professional. The install itself was straight forward and not intrusive aesthetically. I..."

Ali Al-Hashimi.

"Great feeling to have made right choice selecting Canadian Security Professional for Remote (smartphone) activated Alarm/Monitoring package. I highly recommend. "

Anil Kaul.

"Super helpful friendly team at CSP. Outstanding tech support. Would definitely recommend as a security company and a company that can help sort out all that is new in smart home technology. Not being..."

Kathy Shaw.

"I wish there was a 10 star button. From the first interaction until the final installation, it was an amazing experience. Not only my equipment was set up professionally but the service was..."

Ammar Albaqali.

"Excellent Staff to deal with. Very thorough about everything they install. Very friendly customer service. We were happy that they were a few minutes early to do the installation. They cleaned up..."

Giuseppe Battaglia.

"We had an alarm setup in our commercial office space by CSP. The amazing service started with Adam, who helped us understand what we needed. From there, the installer showed up on time, installed all..."

Tom Yawney.

"Very friendly conversation and nice work done by Tamim in setting up the home security installation. Also would like to thank Chelsee for all coordination and smooth installation. Thank you. "

Asha Topagi.

"Great company from sales to install . Fast install and friendly knowledgeable installers . Helped with setup and made everything easy to understand. Very nice system with cameras . Will recommend to..."

Craig Kawucha.

"We were so pleased when we contacted Canadian Service Professionals. Heather was prompt and very helpful in answering all of our questions. Our service technician, Tamim, was wonderful. He installed..."

Aravinth S.

"Choosing the right alarm company is a daunting task but right from the onset Heather was informative and unbelievably helpful. Heather helped me with my choices, advised and made sure that my alarm..."

Linda Kasprzak.

"Chelsee was so efficient and pleased to help me get the right system for my house. I wanted it installed as quickly as possible after we had a break in. It was installed the next day! Tim showed up..."

Amy Hoo.

"Very quick job, next day installation, good communication with sales person Eric. Next day Tamim showed up in our house and did a quick, professional and clean job with clear explanation and..."

Natalie M.

"Could not be happier with our new alarm system. It is user friendly and was easily adapted to suit our needs. Our Technician (Rabah) went above and beyond to ensure that our system was installed..."

Barry Snider.

"I’m very happy with the service CSP has provided, the discussion I had by email, before the installation of the system, was really helpful for finding what would be the best and the most efficient..."

Loïc W.

"Tamim came extra early to accommodate my doctor’s appointment that day. Unfortunately, some of my other installations were running late (cable, HVAC), Tamim stayed later than he was supposed to..."


"Canadian Security Professionals is a wonderful company to deal with. The team was very knowledgeable and educated me about the product and I felt more comfortable to use the alarm system. It is..."


"We’re so glad we did our research and selected CSP! Incredible service from initial to the installation. Both representatives were professional, patient and educated us on how the products..."

Angeline Shawn.

"I would highly recommend CSP. The entire process was very easy and headache free. "

Francisco Peria.

"Excellent service from original contact, who immediately responded to my queries, to providing a quote based on my needs, and the professional installer. System is everything I wanted and then some...."

Luke Desimone.

"Had good communication with the sales person. He explained everything in detail. There was no hidden charges. Everything was straight forward. And the technician was super helpful, professional and..."

Ajay Mathews.

"Installer’s work was exceptionally neat and clean. I’m looking forward to having him install my security system at our cottage as well. The sales person was excellent. I will be pleased and..."

Phil Wiseman.

"Excellent experience! Thorough, professional and patient technician.. Thank you very much. We won’t hesitate to recommend you. "

Jason McMaster.

"I just switched from a well-know security firm to Canadian Security Professionals. The change over was done exceedingly well, the installation was quick and professional and service has been great...."


"CSP has exceeded my expectations in both customer service and system quality. The pre sales interactions were handled very professionally and with a keen interest in helping me obtain a security..."

Adam H.

"Just wanted to say thanks for coordinating the install and just say that the installer did an excellent job and I would recommend your service. The installer was very patient and did everything to..."


"From the inital phone call consulation with Jennifer M., she was very knowledgeable and professional. I even had my spouse speak with her in order to help us make this important decision somewhat..."

Bob & Shauna.

"I want to say Thank You for all of your patience, and help. I downloaded the manual for my Simon XT Security System.. Everything is working perfectly. I went to previous employer today (I am retired)..."

From Jan and Bob.

"The installation was great, Equipment seems to be perfect, Your self and the installer was very Professional, courteous and a Pleasure to have met. I could not say enough about the Installer, I can..."

Skye’s Fashion Jewelry.

"I would like to take this opportunity to tell you how pleased I am with the excellent customer service I recently received from your technician Tamim. I wanted you to know that his patience, courtesy..."

Catherine N.

"Hi Jennifer, Great experience ! Rabah was absolutely amazing , very pleasant , friendly and fast. Explained everything very well to me and my hubby. We are very impressed with your outstanding..."


"Just a quick note to commend Rabah who installed our alarm on Monday, Oct. 21, 2013. We are very pleased with his installation. He accommodated us, choosing the best possible location for the unit,..."

Joesph & Dee.

"Just had my alarm system set up today, and the gentleman that set it up was absolutely amazing. So kind and professional, my husband and I were truly blown away by the customer service we received..."

Kristina Kamber.

"I recently had a system installed at my house. So far, the system appears to be working great, easy to use and is a real peace of mind. I hope it continues this way. I would like to comment on the..."

Pierre Jean.

"The alarm system is all that I expected. The installation guy was polite and helpful. Thanks again for your help. I’m confident that I made the right choice in going with your company. "

Ed Doherty.

"We are very excited about making the switch. I really like the idea that the home will not only be monitored for burglars but also for fire and the fact that we will finally have a keypad (so my..."


"As we were looking into purchasing a home security system, we got in touch with Jennifer Morgan. Throughout the entire process, Jennifer was extremely helpful and went above and beyond our..."

Rob and Sherry P.

"You will be delighted to know that both Tamim and I exchanged good words about you. We both agreed your enthusiasm and ability to compromise wins business. For example, I was dealing with 3 other..."


"Thank you for all the help with our alarm system quote helping us grasp the vital distinctions between the various models and monitoring services available. The installation team you sent were..."

Canadian Security Professionals Logo

Head Office Address:

911 Golf Links Road #114,
Ancaster, ON L9K 1H9

Phone: 1-877-494-9911



Hours of Operation:

Monday to Thursday: 8:00 AM to 9:00 PM

Friday: 8:00 AM to 7:00 PM

Saturday: 11:00 AM to 4:00 PM (EST)

Press option 1 to reach our 24/7 Monitoring Centres